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BBB Accredited Business since

Dudley Street Autobody

Phone: (781) 648-0805 Fax: (781) 641-2639 34 Dudley St, Arlington, MA 02476

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Dudley Street Auto Body Inc., also known as Dudley Auto Sales and Cash For Your Car engages in complete auto body work, car sales, rental of cars at insurance rates. The company was established and incorporated in 1981 in Massachusetts. They employ 5 people. Mr. Edward Whalen is the President of the company and Ms. Bonnie Whalen is the General Manager. Mr. Jay Ford is the Salesman. Any questions or problems should be directed to the attention of Ms. Bonnie Whalen. The company holds Commonwealth of Massachusetts Appraiser license #438 and Used Auto Sales Registration #RS584.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dudley Street Autobody meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Dudley Street Autobody
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 31, 1997 Business started: 01/01/1981 in MA Business incorporated 04/18/1984 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Division of Insurance
1000 Washington Street Suite 810, Boston MA 02118-2208
Phone Number: (877)-563-4467 or (617) 521-7794 or (617) 521-7490 (TTD/TDD)
Fax Number: 617-753-6830

Type of Entity


Business Management
Mr. Edward Whalen, President
Contact Information
Principal: Mr. Edward Whalen, President
Number of Employees


Business Category


Products & Services

Dudley Street Autobody sells the following brand(s): Custom Auto

Dudley Street Autobody offers the following product(s): Air Conditioning Servicing, Aluminium Repair & Welding, Body Work, Collision Repair, Glass Replacement, Painting & Refinishing, Plastic Repair, Steering & Suspension, Towing Available, Vehicle Systems Repairs

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
Method(s) of Payment
Service Area
Alternate Business Names
Cash For Your Car Dudley Auto Sales
Industry Tips
Automatic Transmissions Automobile Body Repairing & Painting Automobile Repair and Services Buying a Used Car Finding a Reliable Used Car - 5 Tips - Video Read Before You Sign

Customer Review Rating plus BBB Rating Summary

Dudley Street Autobody has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.