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BBB Business Review

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BBB Accredited Business since

Wayne's Service Plus, Inc.

Additional Locations

Phone: (401) 455-0282 View Additional Phone Numbers 269 Silver Spring St, Providence, RI 02904 http://www.WaynesService.com



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Description

Wayne's Service Plus provides Exceptional customer service and includes a Two year, twenty four month warranty.
Wayne's Service performs factory required maintenance services on all Asian vehicles and most domestic vehicles. Some of our services include tune ups, tire service and replacement, exhaust work, suspension work, brake jobs, fluid services, major and minor engine work, interior work.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Wayne's Service Plus, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Wayne's Service Plus, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Wayne's Service Plus, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 20, 1996 Business started: 01/01/1995 in RI Business started locally: 01/01/1995 Business incorporated 08/23/2001 in RI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Rhode Island Department of Business Regulation
1511 Pontiac Avenue, Cranston RI 02920
http://www.dbr.state.ri.us/divisions/commlicensing
Phone Number: 401-462-9500
Fax Number: 401-462-9532
RacingAthleticsInquiry@dbr.ri.gov

Type of Entity

Corporation

Business Management
Mrs. Patricia L Cirelli, Service Manager Mr. Wayne Morris, Owner Ms. Karen Antunes, Office Manager
Contact Information
Principal: Mrs. Patricia L Cirelli, Service Manager
Principal: Mr. Wayne Morris, Owner
Number of Employees

6

Business Category

AUTOMOBILE AIR CONDITIONING EQUIPMENT AUTOMOBILE DIAGNOSTIC SERVICE TIRE DEALERS BRAKE SERVICE AUTOMOBILE TUNE UPS AUTOMOBILE REPAIRING-EXOTIC & EUROPEAN CARS AUTOMOBILE REPAIRING & SERVICE-SPRINGS & SUSPENSIONS AUTOMOBILE REPAIRING & SERVICE AUTOMOBILE OIL & LUBE SERVICES AUTO SERVICES - OIL & LUBE General Automotive Repair (NAICS: 811111)

Products & Services

Wayne's Service Plus, Inc. offers the following product(s): Auto parts

Hours of Operation
M: 8:30 AM - 5:30 PM
T: 8:30 AM - 5:30 PM
W: 8:30 AM - 5:30 PM
Th: 8:30 AM - 5:30 PM
F: 8:30 AM - 5:30 PM
S: Closed
Su: Closed
Method(s) of Payment
Cash
Visa
MasterCard
Discover
Debit
Refund and Exchange Policy
The business states the consumers satisfaction is always guaranteed!
Industry Tips
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.