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BBB Accredited Business since

Hearing Services of Cape Ann

Additional Locations

Phone: (978) 283-6888 Fax: (978) 283-8655 1 Blackburn Drive, Gloucester, MA 01930 http://www.celiahearing.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Hearing Services of Cape Ann specializes in audiological evaluations for people of all ages including diagnostic testing and hearing tests. They offer hearing aid counseling, as well as fitting and repairs for all makes and models. They offer home visits, nursing home visits and in-school services. Hearing Services of Cape Ann also offers advanced hearing instruments including 100% digital, programmable, and analog and custom earmolds for hearing aids, swim molds, and musicians' earplugs. The company was established and incorporated in Massachusetts in 1999. The company employs 3 people. Celia Logsdon, M.A., CCC-A, Audiologist, is the President of the company. Any questions or problems may be directed to the attention of Ms. Logsdon.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hearing Services of Cape Ann meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hearing Services of Cape Ann include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hearing Services of Cape Ann
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 27, 2003 Business started: 01/01/1999 in MA Business incorporated: 01/01/1999 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The number is 430.

Type of Entity

Corporation

Business Management
Ms. Celia Logsdon, President
Contact Information
Principal: Ms. Celia Logsdon, President
Number of Employees

3

Business Category

AUDIOLOGISTS HEARING AIDS-REPAIRING HEARING AIDS-ACCESSORIES HEARING AIDS Offices of Physical, Occupational and Speech Therapists, and Audiologists (NAICS: 621340)

Method(s) of Payment
Cash
Personal Check
Business Check
Visa
American Express
Debit Card
Service Area
Hearing Services of Cape Ann provides their services in MASSACHUSETTS.
Alternate Business Names
Cape Ann Medical Center
Industry Tips
Hearing Aids
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.