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BBB Accredited Business since

Seventy Five State Street

Phone: (207) 775-7775 Fax: (207) 772-2896 75 State Street, Portland, ME 04101 http://www.75state.org


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Description

Assisted Living services and housing include meals, snacks, housekeeping, transportation to appointments, assist w/ personal care, medication administration and social programs.

Independent Living services and housing include meals, snacks, housekeeping, transportation to appointments, social programs and an alacarte menu of personal care services for a modest fee.

Free parking.
Apartments vary in size and amenities from the simple to the splendid.  In Portland's historic West End, close to shopping, theater, arts, music, stellar dining and all that Portland has to offer.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Seventy Five State Street meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Seventy Five State Street include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Seventy Five State Street
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 09, 2012 Business started: 01/01/1854 in ME Business started locally: 01/01/1854 Business incorporated: 01/01/1854 in ME
Type of Entity

Corporation

Business Management
Ms. Lori A Maxwell, Assistant Administrator Mr. Anthony Forgione, CEO
Contact Information
Principal: Ms. Lori A Maxwell, Assistant Administrator
Number of Employees

124

Business Category

ASSISTED LIVING ASSISTED LIVING & ADULT FAMILY HOMES HEALTH CARE SERVICES-CARE GIVERS SENIOR/ELDER CARE LONG TERM ELDER CARE Assisted Living Facilities for the Elderly (NAICS: 623312)

Method(s) of Payment
Cash
Check
Auto Payment from a designated account.
Refund and Exchange Policy
Rental refunds are provided on a perdiem basis.  Month to month rental, no contract.
Alternate Business Names
Independent and Assisted Living Community
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.