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James D. Juila, Inc. is one of North America's top 10 antique auctioneers. The company has four specialty auction divisions focused on bringing rare and collectible items to the market. Their Lamp & Glass division consistently ranks as one of the top three in the United States, their Antique Advertising, Toy & Doll division is on of the top five in the United States and the Fine Art, Asian & Antique division is on of the top five in New England. Their firearms division is the world leader in selling high value rare and collectible firearms. The company was established in 1965 and incorporated in Maine in 1986. The company employs 38 people. Mr. James D. Julia is the Owner of the company and Mr. Mark Ford is the CEO. Any questions or problems may be directed to the attention of Mr. Fred Olsen, COO. The company has a limited guarantee of catalog descriptions for major discrepancies, authenticity, major restoration or repair. All guarantees become void in 44 days after auction date.
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A BBB Accredited Business since
BBB has determined that James D. Julia, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for James D. Julia, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Maine Office of Licensing & Registration
76 Northern Avenue, Gardiner ME 04333
Phone Number: 207-624-8603 or TTY for hearing impaired: 888-577-6690/ TTY Maine Relawy 711
Fax Number: 207-624-8637
Type of Entity
Business ManagementMr. James D. Julia, President
Number of Employees
ANTIQUES-APPRAISERS AUCTIONEERS ANTIQUES-DEALERS Furniture Stores (NAICS: 442110)
Refund and Exchange PolicyThe business states that their refund policy is as follows:
James D. Julia Inc. is pleased to accept the return of our catalogs provided it is unopened, undamaged and is within 10 days of date of purchase. Customer is responsible to inspect all product shipments and report any damage upon receipt of goods. Contact our office arrange for product returns.
Alternate Business NamesJames D. Julia Auctioneers & Appraisers
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview