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BBB Business Review

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BBB Accredited Business since

James D. Julia, Inc.

Additional Locations

Phone: (207) 453-7125 Fax: (207) 453-2502 View Additional Phone Numbers 203 Skowhegan Rd, Fairfield, ME 04937 http://www.jamesdjulia.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

James D. Juila, Inc. is one of North America's top 10 antique auctioneers.  The company has four specialty auction divisions focused on bringing rare and collectible items to the market.  Their Lamp & Glass division consistently ranks as one of the top three in the United States, their Antique Advertising, Toy & Doll division is on of the top five in the United States and the Fine Art, Asian & Antique division is on of the top five in New England.  Their firearms division is the world leader in selling high value rare and collectible firearms.  The company was established in 1965 and incorporated in Maine in 1986. The company employs 38 people. Mr. James D. Julia is the Owner of the company and Mr. Mark Ford is the CEO. Any questions or problems may be directed to the attention of Mr. Fred Olsen, COO. The company has a limited guarantee of catalog descriptions for major discrepancies, authenticity, major restoration or repair. All guarantees become void in 44 days after auction date.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that James D. Julia, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for James D. Julia, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

4 Customer Reviews on James D. Julia, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 4

Additional Information

BBB file opened: November 05, 2003 Business started: 01/01/1965 in ME Business incorporated 01/01/1986 in ME
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Maine Office of Licensing & Registration
76 Northern Avenue, Gardiner ME 04333
http://www.maine.gov/pfr/professionallicensing
Phone Number: 207-624-8603 or TTY for hearing impaired: 888-577-6690/ TTY Maine Relawy 711
Fax Number: 207-624-8637

Type of Entity

Corporation

Business Management
Mr. James D. Julia, President
Contact Information
Principal: Mr. James D. Julia, President
Number of Employees

23

Business Category

ANTIQUES-APPRAISERS AUCTIONEERS ANTIQUES-DEALERS Furniture Stores (NAICS: 442110)

Refund and Exchange Policy
The business states that their refund policy is as follows:
James D. Julia Inc. is pleased to accept the return of our catalogs provided it is unopened, undamaged and is within 10 days of date of purchase. Customer is responsible to inspect all product shipments and report any damage upon receipt of goods. Contact our office arrange for product returns.
Alternate Business Names
James D. Julia Auctioneers & Appraisers

Customer Review Rating plus BBB Rating Summary

James D. Julia, Inc. has received 4.01 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.