BBB Business Review

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This business is not BBB accredited.

ARTSmart New England

Phone: (781) 775-8202 PO Box 62, Lincoln, MA 01773 View Additional Email Addresses http://www.newenglandartadvisors.com View Additional Web Addresses


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Description

ARTSmart New England; NewEnglandArtAdvisors.com; and OnlineArtAppraisals.com provide written and on-line appraisal reports and consulting services for insurance, estate, distribution and donation. They offer fair market/replacement/diminished value/and liquidation valuations. The firms appraise the following: Fine Art ; Furniture; Silver; Decorative Arts; Rugs and Textiles; Glass and Porcelain, and other valuable objects The firms are owned by an appraiser with degrees from Harvard and RISD (certificate in Art and Antique Appraisal Studies). The three firms offer various levels of appraisal services to clients and insurance companies. ARTSmart New England specializes in high-end in-person consultation and appraisal services. This can include purchase and sales advisory as needed. New England Art Advisors.com and OnlineArt Appraisals.com specialize in on-line Appraisals only. Bonded and Insured.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ARTSmart New England include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on ARTSmart New England
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: July 16, 2010 Business started: 01/01/1997 in MA Business incorporated 07/27/1999 in MA
Type of Entity

Corporation

Business Management
Ms. J. Harrison, President & Owner
Contact Information
Principal: Ms. J. Harrison, President & Owner
Number of Employees

1

Business Category

ANTIQUES-APPRAISERS LIQUIDATORS ESTATES - APPRAISALS, SALES & AUCTIONS ONLINE SERVICES ONLINE & INTERNET SHOPPING INSURANCE CONSULTANTS ART IDENTIFICATION & REGISTRATION APPRAISERS Electronic Auctions (NAICS: 454112)

Method(s) of Payment
Pay Pal
Cash
Personal Check
Business Check
Cashiers Check
Money Order
Service Area
ARTSmart New England provides their services in ALABAMA , ALASKA , AMERICAN SAMOA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , CONNECTICUT , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , GUAM , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARSHALL ISLANDS , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , NORTHERN MARIANA ISLANDS , OHIO , OKLAHOMA , OREGON , PALAU , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGIN ISLANDS , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
Alternate Business Names
New England Art Advisors Online Art Appraisals
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Customer Review Rating plus BBB Rating Summary

ARTSmart New England has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.