Text Sizesmall medium large

This business is not BBB accredited.

Roia Appliance Service

Phone: (401) 245-4485 74 Argyle Avenue, Riverside, RI 02915 http://roiaappliance.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Roia Appliance is an appliance company that specializes in repairing Dishwashers, Over Range Microwaves, Over Range Hoods, Garbage Disposals, Gas Stoves, Gas Dryers, Steel Dryer Vents ,Wall Ovens, Cook tops, Ice Makers, Instant Hot Water Dispensers, Refrigerators, Water Hookups, and is trained to repair all types of brands.

"Servicing all makes and models of appliances"
What we do:
Roia Appliance Service has been supplying their customers with quality service for over thirty years. We service a large variety of brands, including (but not limited to) Bosch, Kenmore, Whirlpool, GE, Maytag, and Dacor, just to name a few. Our repairmen are factory authorized and factory trained to repair Bosch, Thermador, Gagganeau, Dacor and Viking appliances. Roia Appliance also takes care of coin-operated copmmercial units for apartment buildings and real estate companies. 
"Servicing all makes and models of appliances"
What we do:
Roia Appliance Service has been supplying their customers with quality service for over thirty years. We service a large variety of brands, including (but not limited to) Bosch, Kenmore, Whirlpool, GE, Maytag, and Dacor, just to name a few. Our repairmen are factory authorized and factory trained to repair Bosch, Thermador, Gagganeau, Dacor and Viking appliances. Roia Appliance also takes care of coin-operated copmmercial units for apartment buildings and real estate companies. 


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Roia Appliance Service include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Roia Appliance Service
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: April 18, 2008 Business started: 01/01/1978 in RI
Type of Entity

Sole Proprietorship

Business Management
Mr. Mike Roia, Owner
Contact Information
Principal: Mr. Mike Roia, Owner
Number of Employees

1

Business Category

APPLIANCES-HOUSEHOLD-MAJOR-SERVICE & REPAIR RUBBISH & GARBAGE REMOVAL MICROWAVE OVENS-SVCE & REPAIR WASHING MACHINES & DRYERS-SERVICE & REPAIR RANGES & OVENS-SUPPLIES & PARTS REFRIGERATORS & FREEZERS - SERVICE & REPAIR RANGES & OVENS-SERVICE & REPAIR REFRIGERATION EQUIPMENT - COMMERCIAL - SALES & SERVICE GARBAGE DISPOSAL EQUIPMENT - SUPPLIES & PARTS APPLIANCES-HOUSEHOLD-MAJOR-DEALERS Appliance Repair and Maintenance (NAICS: 811412)

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Cash
Check
MasterCard
Visa
American Express
Discover
Industry Tips
Choosing an Appliance

Customer Review Rating plus BBB Rating Summary

Roia Appliance Service has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.