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Find a Location

Crane Appliance has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Crane Appliance

      249 Teaticket Hwy Ea Falmouth, MA 02536

    • Crane Appliance

      PO Box 397 Cataumet, MA 02534-0397

    • Crane Appliance

      136 Rt 6A Orleans, MA 02653-3264

    • Crane Appliance

      529 State Rd Vineyard Haven, MA 02568

    • Crane Appliance

      136 Rt 6A Orleans, MA 02653-3264

    Business ProfileforCrane Appliance

    Major Appliance Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    County Wide Service Inc. originally known as R. D. Crane/Boyd Service, is factory-authorized to perform full services for Kitchen Aid, Amana, Frigidaire, Jenn-Aire, Thermador, Roper, Sub-Zero, Scotsman National, Whirlpool and Westinghouse; they also service Modern Maid, Magic Chef and Waste King. The business was established in 1966 and was incorporated in 1979 in Massachusetts. They employ 8 people, with 5 full-time factory- trained technicians. Mr. Kenneth Crane is the President and Manager, and any questions or problems should be directed to his attention.

    Business Details

    This is a multi-location business.

    Find a Location

    Crane Appliance has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Crane Appliance

        249 Teaticket Hwy Ea Falmouth, MA 02536

      • Crane Appliance

        PO Box 397 Cataumet, MA 02534-0397

      • Crane Appliance

        136 Rt 6A Orleans, MA 02653-3264

      • Crane Appliance

        529 State Rd Vineyard Haven, MA 02568

      • Crane Appliance

        136 Rt 6A Orleans, MA 02653-3264

      Location of This Business
      249 Teaticket Hwy, Ea Falmouth, MA 02536
      BBB File Opened:
      6/1/1980
      Years in Business:
      58
      Business Started:
      1/1/1966
      Type of Entity:
      Sole Proprietorship
      Number of Employees:
      8
      Alternate Business Name
      • Crane Appliance and Sound & Vision
      • County Wide Service
      • Crane Appliance
      • Crane Corporation
      Business Management
      • Mr. Robert D. Crane Jr., President
      • Ms. Catherine Zylinski, Operations Manager
      Contact Information

      Principal

      • Ms. Catherine Zylinski, Operations Manager

      Customer Contact

      • Ms. Catherine Zylinski, Operations Manager
      Additional Contact Information

      Fax Numbers

      • (508) 548-9656
        Other Fax
      • (508) 696-6092
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/05/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a washing machine on May 4, 2020 with a 5 year warranty. Machine broke in July 2021. Several service men came out and said that it wasn't broken - that the water wasn't on, we were using the wrong soap, or other 'blame the customer' excuses. After several attempts to repair I asked owner *** Crane for a new machine. After telling me I can go elsewhere for a repair (unhelpful since my warranty was with Cranes) he said he would 'never' replace the machine. On June 14, 2022 the admitted there was a mechanical issue and replaced several parts. Yesterday I was told by the caretaker (the home is rented for the summer) that the machine is still broken. An email to *** and *** Crane went unanswered. With renters in place I had no choice to buy a new machine from a competing retailer.
      Read More

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

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