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BBB Accredited Business since

Burow Appliance Service

Additional Locations

Phone: (508) 528-8359 View Additional Phone Numbers 15 Dante Ave, Franklin, MA 02038 http://www.burowappliance.com


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Description

Burow Appliance Service repairs various makes and models of major household appliances for residential and commercial accounts using household appliances.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Burow Appliance Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Burow Appliance Service include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Burow Appliance Service
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 16, 2009 Business started: 01/01/1975 in MA
Type of Entity

Sole Proprietorship

Business Management
Mr. William Burow, Owner
Contact Information
Principal: Mr. William Burow, Owner
Number of Employees

1

Business Category

APPLIANCES-HOUSEHOLD-MAJOR-SERVICE & REPAIR Appliance Repair and Maintenance (NAICS: 811412)

Products & Services

Burow Appliance Service sells the following brand(s): - Service and Repairs for, Admiral, Amana, Bosch, Caloric, Corning , Crosley, Dacor, Emerson , Estate, Fisher/Paykel, Frigidaire, General Electric(GE), Gibson, Hardwick, Hotpoint, Insinkerator, Jenn-Air, Kelvinator, Kenmore, Kirkland, Kitchenaid, LG, Magic Chef, Maytag, Modern Maid, MontgomeryWards, National, Norge, Roper, Samsung, Sears, Speed Queen, Sub Zero, Tappan, Thermador, U-line, Waste King, Welbilt, Westinghouse, Whirlpool

Burow Appliance Service offers the following product(s): - Service and Repairs for, Cooktops, Dishwashers, Disposals, Dryers, Freezers, Gas Stoves, Ice Makers, Ovens, Ranges, Refrigerators, Stackable Washers/Dryers, Top/Front Loading Washers, Trash Compactors

Industry Tips
Choosing an Appliance

Customer Review Rating plus BBB Rating Summary

Burow Appliance Service has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.