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BBB Business Review

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BBB Accredited Business since

Boston & Cambridge Appliance Repair, Inc.

Phone: (617) 262-5757 Fax: (781) 435-0678 269 Main St Apt 1, Stoneham, MA 02180 http://www.bostonappliance.biz



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Description

Boston & Cambridge Appliance Repair, Inc. is an appliance  repair and service company for major appliances.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Boston & Cambridge Appliance Repair, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Boston & Cambridge Appliance Repair, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Boston & Cambridge Appliance Repair, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: January 19, 2005 Business started: 01/01/2000 in MA Business incorporated 01/06/2004 in MA
Type of Entity

Corporation

Business Management
Mr. Anthony Ginewicz, Owner
Contact Information
Principal: Mr. Anthony Ginewicz, Owner
Number of Employees

6

Business Category

APPLIANCES-HOUSEHOLD-MAJOR-SERVICE & REPAIR REFRIGERATORS & FREEZERS-DEALERS & SERVICE APPLIANCES-HOUSEHOLD-SMALL-SERVICE & REPAIR APPLIANCES-HOUSEHOLD-MAJOR-DEALERS Appliance Repair and Maintenance (NAICS: 811412)

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: 9:00 AM - 2:00 PM
Su: Closed
Saturday hours- by appt
Method(s) of Payment
Personal Check
Business Check
Cashiers Check
Money Order
MasterCard
Visa
Refund and Exchange Policy
The business states that their refund policy is as follows: Service call up to 30 days after service call we will return to recheck same machine no charge. Parts & Labor up to 90 days after service the parts and labor are covered.
Service Area
Boston & Cambridge Appliance Repair, Inc. provides their services in ALLSTON, BOSTON, BRIGHTON, CAMBRIDGE, CHARLESTOWN, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, EAST BOSTON, GROVE HALL, HYDE PARK, JAMAICA PLAIN, MATTAPAN, MISSION HILL, READVILLE, ROSLINDALE, ROXBURY, ROXBURY CROSSING, ROXBURY XING, SOUTH BOSTON, UPHAMS CORNER & WEST ROXBURY, MA.
Industry Tips
Choosing an Appliance

Customer Review Rating plus BBB Rating Summary

Boston & Cambridge Appliance Repair, Inc. has received 4.34 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.