BBB Business Review

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This business is not BBB accredited.

All Brands Appliance Service

Phone: (781) 322-2561 5 Russell Rd, Wilmington, MA 01887 http://allbrandsappliances.net


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Description

All Brands Appliance Repair Service is A Family Business Since 1971 that specializes in all household appliance repair.  We offer Same Day Service and the business services include but are not limited to refrigerators, freezers, ovens, washing machines, dryers, garbage disposals and Dish washers.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for All Brands Appliance Service include:

  • 3 complaint(s) filed against business

Factors that raised the rating for All Brands Appliance Service include:

  • Length of time business has been operating
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on All Brands Appliance Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 14, 2008 Business started: 01/01/1971 in MA Business incorporated 01/01/1971 in MA
Type of Entity

Sole Proprietorship

Business Management
Mr. Joe Romano, Owner
Contact Information
Principal: Mr. Joe Romano, Owner
Number of Employees

1

Business Category

APPLIANCES-HOUSEHOLD-MAJOR-SERVICE & REPAIR MICROWAVE OVENS-SVCE & REPAIR APPLIANCES-HOUSEHOLD-MAJOR-SUPPLIES & PARTS REFRIGERATORS & FREEZERS-DEALERS & SERVICE APPLIANCE REFINISHING WASHING MACHINES & DRYERS-SERVICE & REPAIR APPLIANCES-HOUSEHOLD-USED APPLIANCES-SMALL-DEALERS MICROWAVE OVENS-DEALERS RANGES & OVENS-SUPPLIES & PARTS REFRIGERATORS & FREEZERS - SERVICE & REPAIR REFRIGERATORS & FREEZERS - SUPPLIES & PARTS RANGES & OVENS-SERVICE & REPAIR WASHING MACHINES & DRYERS - SUPPLIES & PARTS GARBAGE DISPOSALS-HOUSEHOLD APPLIANCES-SMALL-SUPPLIES & PARTS GARBAGE DISPOSAL EQUIPMENT - SUPPLIES & PARTS MICROWAVE OVENS-SUPPLIES & PARTS APPLIANCES - INSTALLATION DISHWASHING MACHINES - SERVICE & REPAIR APPLIANCES-HOUSEHOLD-SMALL-SERVICE & REPAIR Appliance Repair and Maintenance (NAICS: 811412)

Hours of Operation
M: 7:00 AM - 6:00 PM
T: 7:00 AM - 6:00 PM
W: 7:00 AM - 6:00 PM
Th: 7:00 AM - 6:00 PM
F: 7:00 AM - 6:00 PM
S: 7:00 AM - 3:00 PM
Su: Closed
Method(s) of Payment
Cash
Checks,
MC
Visa
Amex
Discover
Refund and Exchange Policy
The Business States: We have a no refund policy. All Sales are final. Service Calls are also non Refundable.
Service Area
All Brands Appliance Service provides their services in ANDOVER, ARLINGTON, BEDFORD, BELMONT, BILLERICA, BOSTON, BURLINGTON, CAMBRIDGE, CHARLESTOWN, CHELSEA, DANVERS, EAST BOSTON, EVERETT, LEXINGTON, LOWELL, LYNN, LYNNFIELD, MALDEN, MEDFORD, MELROSE, MIDDLETON, N BILLERICA, NORTH ANDOVER, NORTH BILLERICA, NORTH READING, PEABODY, READING, REVERE, SALEM, SAUGUS, SOMERVILLE, STONEHAM, TEWKSBURY, TUFTS UNIV, TUFTS UNIVERSITY, WAKEFIELD, WEST MEDFORD, WILMINGTON, WINCHESTER, WINTHROP & WOBURN, MA.
Alternate Business Names
All Brands Appliance Repair Service
Industry Tips
Choosing an Appliance
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.