BBB Accredited Business since
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1st Call Appliance, Inc. repairs household appliances including washers, dryers, refrigerators, dishwashers, ovens/ranges, freezers, trash compactors and microwaves. Our factory trained technicians have been providing expert appliance repair services for over 30 years. Give us a call at the first sign of trouble and we will have your appliances back in working order in no time! Same day appointments are available for your convenience. Call our friendly staff now for more information!
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A BBB Accredited Business since
BBB has determined that 1st Call Appliance, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for 1st Call Appliance, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9|
Type of Entity
Business ManagementMr. William Collins, President
Number of Employees
APPLIANCES-HOUSEHOLD-MAJOR-SERVICE & REPAIR APPLIANCES-SMALL-SUPPLIES & PARTS APPLIANCES-SMALL-SERVICE & REPAIR APPLIANCES-HOUSEHOLD-SMALL-SERVICE & REPAIR APPLIANCES-HOUSEHOLD-MAJOR-SUPPLIES & PARTS Appliance Repair and Maintenance (NAICS: 811412)
Method(s) of PaymentCash
Service Area1st Call Appliance, Inc. provides their services in MASSACHUSETTS.
Industry TipsChoosing an Appliance
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview