BBB Business Review
This Business is not BBB accredited
BBB Business Reviews may not be reproduced for sales or promotional purposes.
KAM Appliance Mart is engaged in retail sales of major brands of appliances and electronics including televisions and VCR's. Service, including installation and repair, is available for most products and the company states that they offer free delivery and removal. The company was established and incorporated in Massachusetts in 1985. The company employs 60 people. Mr. John P. Gralton is President of the company and Mr. Kevin R. Gralton is Vice President of Sales. Any questions or problems may be directed to the attention of Mr. John Gralton. The company's warehouse and administrative offices are located in Sagamore Beach. The company has two store locations, in Hyannis and Hanover.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for KAM Appliances & Home Electronics include:
- Length of time business has been operating
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. John P. Gralton, President
Number of Employees
APPLIANCES-HOUSEHOLD-MAJOR-DEALERS ELECTRONIC EQUIPMENT & SUPPLIES