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BBB Business Review

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BBB Accredited Business since

Main Street Mobile, Inc.

Phone: (617) 924-9670 Fax: (617) 924-6679 View Additional Phone Numbers 320 Main Street, Watertown, MA 02472 http://www.320mainstreetmobile.com


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Description

Main Street Mobile is a gas station/service center with a convenience store. The business specializes in truck and auto repair and maintenance services as well as administrating Massachusetts state auto inspections, towing, and tires services. We are a FIVE STAR one stop tire and auto service.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Main Street Mobile, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Main Street Mobile, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Main Street Mobile, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: December 31, 1987 Business started: 01/01/1983 in MA Business incorporated 01/05/1984 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

United States Department of Transportation
1200 New Jersey Ave, SE, Washington DC 20590
http://www.dot.gov/
Phone Number: 202-366-4000 / TTY = 1-800-877-8339 or 855-368-4200
The number is 5282.

Type of Entity

Corporation

Business Management
Mr. Anastasios (Tasos) Paicopoulos, CEO Mr. George Paicopoulos, COO Mr. John Paicopoulos, Customer Service
Contact Information
Principal: Mr. Anastasios (Tasos) Paicopoulos, CEO
Principal: Mr. George Paicopoulos, COO
Customer Contact: Mr. John Paicopoulos, Customer Service
Number of Employees

6

Business Category

ALTERNATORS & GENERATORS - AUTO REPAIR CONVENIENCE STORES SERVICE STATIONS-GASOLINE & OIL AUTOMOBILE PARTS & SUPPLIES-NEW AUTOMOBILE REPAIRING & SERVICE TOWING-AUTOMOTIVE TRANSMISSIONS-AUTOMOBILE TRUCK REPAIRING & SERVICE BRAKE SERVICE AUTOMOBILE DIAGNOSTIC SERVICE TIRE DEALERS AUTOMOBILE INSPECTION STATIONS DIESEL FUEL AUTO SERVICES - OIL & LUBE CONSULTANTS - AUTO REPAIR AUTO REPAIR - TUNE-UP TIRE REPAIR AUTO REPAIR - MAINTENANCE General Automotive Repair (NAICS: 811111)

Products & Services

Main Street Mobile, Inc. sells the following brand(s): MOBIL 1 OIL PRODUCTS

Hours of Operation
M: 6:00 AM - 10:00 PM
T: 6:00 AM - 10:00 PM
W: 6:00 AM - 10:00 PM
Th: 6:00 AM - 10:00 PM
F: 6:00 AM - 10:00 PM
S: 6:00 AM - 10:00 PM
Su: 6:00 AM - 10:00 PM
Repair Shop Hours: M-F, 8am-6pm, Sat. 8am-3:30pm
Method(s) of Payment
American Express
Cash
Discover Card
MasterCard
Visa
Refund and Exchange Policy
Business states: Our services come with a one year warranty on parts.
Alternate Business Names
Main Street Mobil
Industry Tips
Automatic Transmissions Automobile Body Repairing & Painting Automobile Repair and Services Automobile Repairs & Services - 5 Tips - Video Finding a Reliable Automobile Repair Shop - 5 Tips - Video Finding a Reliable New Car - 5 Tips - Video Towing Services

Customer Review Rating plus BBB Rating Summary

Main Street Mobile, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.