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BBB Accredited Business since

Steamatic of Greater Portland, Inc.

Phone: (207) 657-3088 Fax: (207) 657-2402 View Additional Phone Numbers 4 Hemlock Ln, Gray, ME 04039 http://www.steamaticofgreaterportland.com/



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Description

Steamatic of Greater Portland, Inc. offers air cleaning services for commercial, industrial and medical customers. The company also provides HVAC cleaning, restoration for water, smoke and fire damages and carpet and upholstery cleaning. The company was established in 1995 and incorporated in Maine in 2000. The company employs four employees. Mr. Mark Fenton is the Owner of the company and Mrs. Kim Fenton is the Treasurer. Inquiries or complaints may be directed to the attention of Mr. Fenton.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Steamatic of Greater Portland, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Steamatic of Greater Portland, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Steamatic of Greater Portland, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 01, 2002 Business started: 01/01/1995 in ME Business incorporated 03/06/2000 in ME
Type of Entity

S Corporation

Business Management
Mr. Mark Fenton, Owner Mrs. Kimberly J. Fenton, Treasurer
Contact Information
Customer Contact: Mrs. Kimberly J. Fenton, Treasurer
Principal: Mr. Mark Fenton, Owner
Number of Employees

4

Business Category

AIR DUCT CLEANING DRYER VENT CLEANING DUCT CLEANING CARPET & RUG REPAIRING CARPET & RUG CLEANERS-RESIDENTIAL & COMMERCIAL AIR CLEANING & PURIFYING EQUIPMENT Carpet and Upholstery Cleaning Services (NAICS: 561740)

Method(s) of Payment
Visa
MasterCard
Debit Card
American Express
Industry Tips
27 Questions For Home Owners Carpet & Rug Cleaning Services Carpets and Rugs
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.