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BBB Business Review

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BBB Accredited Business since

Victory Heating Air Conditioning Plumbing

Phone: (508) 966-9858 Fax: (508) 966-9859 View Additional Phone Numbers 115 Mendon St, Bellingham, MA 02019 View Additional Email Addresses http://www.victoryhvac.com



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Description

Victory Heating Air Conditioning Plumbing specializes in HVAC and plumbing installation and service for commercial and residential clients.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Victory Heating Air Conditioning Plumbing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Victory Heating Air Conditioning Plumbing include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Victory Heating Air Conditioning Plumbing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 24, 2004 Business started: 01/01/1992 in MA Business incorporated: 07/29/1996 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The number is BU-019178.

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The number is CS-086406.

Type of Entity

Corporation

Business Management
Mr. David F. Dalpe, President Mr. Michael R Dubeau, Owner/Secretary/Treasurer
Contact Information
Customer Contact: Mr. Todd M. Cook, Service Manager
Principal: Mr. David F. Dalpe, President
Principal: Mr. Michael R Dubeau, Owner/Secretary/Treasurer
Number of Employees

85

Business Category

AIR CONDITIONING CONTRACTORS PLUMBING - RENOVATION & REPAIR PLUMBING CONTRACTORS-RESIDENTIAL & COMMERCIAL VENTILATING CONTRACTORS HEATING CONTRACTORS Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Victory Heating Air Conditioning Plumbing offers the following product(s): April Aire Air Cleaner Pleat Spacer Combs, April Aire Current Sensing Relay #50 , April Aire Current Sensing Relay #51, April Aire Drain Spud Kit , April Aire Humidifier Filter #10 for Model #110 , April Aire Humidifier Filter #12 for Model #440 , April Aire Humidifier Filter #35 for Model #560/600, April Aire Media Filter #201, April Aire Scale Control Insert , April Aire Water Distribution Tray

Method(s) of Payment
Visa
MasterCard
American Express
Industry Tips
27 Questions For Home Owners Buying a Swimming Pool Finding a Reliable Plumber - 5 Tips - Video Heating Contractor - 5 Tips - Video Heating Contractors Hiring a Plumber Hiring an Air Conditioning Contractor Read Before You Sign
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.