BBB Business Review

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This Business is not BBB accredited

Cape Cod Gas Heat & A/C, Inc.

Additional Locations

Fax: (508) 833-9389 View Additional Phone Numbers 15 Jan Sebastian Dr Ste 3D, Sandwich, MA 02563 http://www.capecodgas.com


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Description

Cape Cod Gas Heat & A/C, Inc. meets the installation needs for space heating and hearth products including free standing stoves, fireplace inserts, direct vent wall heaters, and gas logs. They install new, central heating systems or upgrade an outdated one. They also can upgrade an existing propane, oil burning or electric heating system. They install all gas appliances: ranges, dryers, BBQ grills. Will remove and dispose of water heaters and replace with gas-fired or indirect water.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Cape Cod Gas Heat & A/C, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Cape Cod Gas Heat & A/C, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 12, 2004 Business started: 01/01/1998 in MA Business incorporated: 02/14/2012 in MA
Type of Entity

Corporation

Business Management
Mr. Adam Boccalini, President Mr. Adam Traynor, Owner
Contact Information
Principal: Mr. Adam Boccalini, President
Customer Contact: Mr. Angelo Boccalini, Vice President
Principal: Mr. Adam Traynor, Owner
Number of Employees

6

Business Category

AIR CONDITIONING CONTRACTORS DUCT CLEANING GAS FITTERS APPLIANCES-HOUSEHOLD-MAJOR-SERVICE & REPAIR HEATING CONTRACTORS PLUMBING CONTRACTORS-RESIDENTIAL

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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.