BBB Business Review

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This business is not BBB accredited.

Bourque Heating & Cooling Co. Inc.

Additional Locations

Phone: (508) 790-2887 Fax: (508) 771-9696 View Additional Phone Numbers 30 Cit Avenue , Hyannis, MA 02601 View Additional Email Addresses http://www.bourqueheatingandcooling.com


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Description

Bourque Heating and Cooling Co. Inc. specializes in installation, service and maintenance for forced hot air, heating and cooling ventilation system for homes and the office. The company also provides service for commercial refrigeration and ice machines. Serving Cape Cod and Southeastern Massachusetts.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Bourque Heating & Cooling Co. Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Bourque Heating & Cooling Co. Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 30, 1998 Business started: 01/01/1986 in MA Business started locally: 01/01/1986 Business incorporated 01/01/1999 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The number is RC-015217.

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The number is 6435.

Type of Entity

Corporation

Business Management
Mr. Robert Bourque, President Ms. Lise M Bourque, Treasurer Ms. Joanne McKenna, Office Manager
Contact Information
Principal: Mr. Robert Bourque, President
Number of Employees

10

Business Category

AIR CONDITIONING CONTRACTORS REFRIGERATION EQUIPMENT-COMMERCIAL HEATING CONTRACTORS FURNACES-HEATING AIR CONDITIONING SYSTEMS-CLEANING AIR CONDITIONING EQUIPMENT & SYSTEMS-REPAIRING Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Bourque Heating & Cooling Co. Inc. sells the following brand(s): Lennox

Method(s) of Payment
Cash
Personal Check
Business Check
Cashiers Check
Money Order
MasterCard
Visa
PayPal
Service Area
Bourque Heating & Cooling Co. Inc. provides their services in ACCORD, ACUSHNET, ATTLEBORO, ATTLEBORO FALLS, ATTLEBORO FLS, BARNSTABLE, BELLINGHAM, BERKLEY, BOURNE, BREWSTER, BRIDGEWATER, BUZZARDS BAY, CARVER, CHATHAM, COHASSET, DARTMOUTH, DUXBURY, E FALMOUTH, E HARWICH, E SANDWICH, E WAREHAM, EA FALMOUTH, EAST DENNIS, EAST FALMOUTH, EAST HARWICH, EAST ORLEANS, EAST SANDWICH, EAST WAREHAM, EASTHAM, EASTON, FAIRHAVEN, FALL RIVER, FALMOUTH, HALIFAX, HANOVER, HANSON, HARWICH, HARWICH PORT, HATCHVILLE, HINGHAM, HULL, KINGSTON, LAKEVILLE, MARION, MARSHFIELD, MARSHFIELD HILLS, MARSHFLD HLS, MASHPEE, MATTAPOISETT, MIDDLEBORO, MIDDLEBOROUGH, N ATTLEBORO, N DARTMOUTH, NEW BEDFORD, NEW BRAINTREE, NONQUITT, NORTH ATTLEBORO, NORTH DARTMOUTH, NORTON, NORWELL, OCEAN BLUFF, ORLEANS, PEMBROKE, PLAINVILLE, PLYMOUTH, PLYMPTON, PROVINCETOWN, ROCHESTER, S ATTLEBORO, S DARTMOUTH, SANDWICH, SOMERSET, SOUTH ATTLEBORO, SOUTH DARTMOUTH, SWANSEA, TAUNTON, TEATICKET, TRURO, W BARNSTBLE, W FALMOUTH, W HYANNISPRT, W YARMOUTH, WAQUOIT, WELLFLEET, WEST BARNSTABLE, WEST FALMOUTH, WEST HYANNISPORT, WEST YARMOUTH, WOODS HOLE, WRENTHAM & YARMOUTH PORT, MA.
Industry Tips
27 Questions For Home Owners Heating Contractor - 5 Tips - Video Heating Contractors Hiring an Air Conditioning Contractor Read Before You Sign Saving Money on Heating & Cooling
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.