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BBB Accredited Business since

American Air, Inc.

Phone: (978) 640-8880 Fax: (978) 640-0333 1 Box Car Blvd, Tewksbury, MA 01876 http://www.americanairinc.com



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Description

American Air, Inc. services and installs HVAC systems. The business works in residential and light commercial situations.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that American Air, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for American Air, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on American Air, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 02, 2006 Business started: 01/01/2003 in MA Business incorporated 06/14/2004 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Division of Professional Licensure
1000 Washington Street, Boston MA 02118
http://www.state.ma.us/reg
Phone Number: (617) 727-3074 or Consumer Line: (617) 727-7406
Fax Number: (617) 727-1944
The number is 154445.

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The number is 473.

Type of Entity

Corporation

Business Management
Mr. Robert M. Guptill Jr., President Mrs. Jennifer L. Guptill, Treasurer Ms. Kathleen F. Quinn, Office Manager
Contact Information
Customer Contact: Mrs. Jennifer L. Guptill, Treasurer
Principal: Mr. Robert M. Guptill Jr., President
Customer Contact: Ms. Kathleen F. Quinn, Office Manager
Number of Employees

7

Business Category

AIR CONDITIONING CONTRACTORS FURNACES-HEATING HVAC HEATING SPECIALTIES HEATING EQUIP. & SYSTEMS HEATING CONTRACTORS AIR CONDITIONING SYSTEMS-CLEANING AIR CONDITIONING EQUIPMENT & SYSTEMS-REPAIRING Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

American Air, Inc. sells the following brand(s): American Standard, Mitsubishi

American Air, Inc. offers the following product(s): Air and Heating Systems, Air Cleaners, Central Air Conditioning, Humidifiers

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
H: Closed
Service: 12:00 PM - 12:00 AM
Method(s) of Payment
Cash
Personal Check
Business Check
Cashiers Check
Money Order
MasterCard
Visa
American Express
Discover
PayPal
Debit Card
Service Area
American Air, Inc. provides their services in BEVERLY, GLOUCESTER, LAWRENCE, NEWBURY & NEWBURYPORT, MA.
Industry Tips
27 Questions For Home Owners Heating Contractor - 5 Tips - Video Heating Contractors Hiring an Air Conditioning Contractor Read Before You Sign
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.