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BBB Accredited Business since

Morris Heating & Air Conditioning, Inc.

Phone: (800) 727-5270 Fax: (978) 356-9905 56 Mitchell Road, Ipswich, MA 01938 http://www.morrisheatingandair.com

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Description

Morris Heating & Air Conditioning INC provides heating, air conditioning and HVAC services to the entire North Shore. 24 Hour Emergency services available.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Morris Heating & Air Conditioning, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Morris Heating & Air Conditioning, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Morris Heating & Air Conditioning, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: August 24, 2010 Business started: 01/01/1998 in MA Business incorporated: 01/04/2009 in MA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The license number is 59.

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The license number is BU-117082.

Type of Entity

Corporation

Business Management
Mr. Timothy Morris, President Mrs. Camilla Parisi, Office Manager
Contact Information
Principal: Mr. Timothy Morris, President
Customer Contact: Mrs. Camilla Parisi, Office Manager
Number of Employees

19

Business Category

AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL HEATING CONTRACTORS SOLAR ENERGY SYSTEM DESIGN & INSTALLATION HVAC HEATING SPECIALTIES GEOTHERMAL HEATING & COOLING AIR CONDITIONING CONTRACTORS Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Morris Heating & Air Conditioning, Inc. sells the following brand(s): American Standard, Aprilaire, Arzel, Carrier, Ductless Air Conditioning, First Company, Fujitsu, Goodman, Lennox, LG, Mitsubishi, Modine, Nortec, Reznor, Rheem, Unico

Hours of Operation
M: 12:00 AM - 11:59 PM
T: 12:00 AM - 11:59 PM
W: 12:00 AM - 11:59 PM
Th: 12:00 AM - 11:59 PM
F: 12:00 AM - 11:59 PM
S: 12:00 AM - 11:59 PM
Su: 12:00 AM - 11:59 PM
Method(s) of Payment
Check
Cash
Visa
MasterCard
Discover
Refund and Exchange Policy
The business states be it service, installation or consulting every product or service is backed by their 100% satisfaction guarantee.
Service Area
Morris Heating & Air Conditioning, Inc. provides their services in BEVERLY, BOXFORD, ESSEX, GLOUCESTER, HAMILTON, IPSWICH, MANCHESTER, MANCHESTER BY THE SEA, TOPSFIELD & WENHAM, MA.

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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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