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Eastern Massachusetts, Maine, Rhode Island and Vermont

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This Business is not BBB accredited

Harvest Trading Group, Inc.

Phone: (781) 982-7300 61 Accord Park Dr, Norwell, MA 02061 http://www.harvestdirecttv.com View Additional Web Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Harvest Trading Group, Inc. include:

  • 91 complaints filed against business

Factors that raised the rating for Harvest Trading Group, Inc. include:

  • Length of time business has been operating.
  • Response to 91 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

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Customer Complaints Summary Read complaint details

91 complaints closed with BBB in last 3 years | 15 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 5
Billing/Collection Issues 8
Delivery Issues 6
Guarantee/Warranty Issues 0
Problems with Product/Service 72
Total Closed Complaints 91

Additional Complaint Information

BBB has received approximately 100 complaints filed by consumers against Harvest Trading Group. These complaints are currently being processed by BBB and will be added the Business Review once the complaints are processed and closed.

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Harvest Trading Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 5

Additional Information

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BBB file opened: September 01, 2010 Business started: 02/07/1990 in MA Business incorporated: 02/07/1990 in MA
Type of Entity

Corporation

Business Management
Mr. James P. Lewis, President
Contact Information
Principal: Mr. James P. Lewis, President
Number of Employees

25

Business Category

ADVERTISING SPECIALTIES MARKETING PROGRAMS & SERVICES

Products & Services

Harvest Trading Group, Inc. offers the following product(s): GoGo Pillow, iRenew Bracelet, Smart Spin Containers

Hours of Operation
M: 8:00 AM - 6:00 PM
T: 8:00 AM - 6:00 PM
W: 8:00 AM - 6:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 6:00 PM
Method(s) of Payment
Check
Money Order
MasterCard
Visa
American Express
Discover
Alternate Business Names
GoGo Pillow Harvest Direct Nail Active No Slip
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Massachusetts Attorney General One Ashburton Place, Boston MA 02108 Phone Number: 617-727-2200 ot TTY (617) 727-4765 Fax Number: Please call the main telephone number at (617) 727-2200 and explain your request to the operator. Once the operator determines which division you need, the operator can provide the fax number for that division. http://www.mass.gov/ag emailcomplaints@state.ma.us

Federal Trade Commission FTC 600 Pennsylvania Avenue, N.W., Washington DC 20580 Phone Number: 202-326-3300 Fax Number: 202-326-2012 http://www.ftc.gov secretary@ftc.org

Industry Tips
Is Your Digital Marketing Outdated? Is Your Digital Marketing Outdated? - Video Refunds, Exchanges and Returns: Customer Service

Customer Review Rating plus BBB Rating Summary

Harvest Trading Group, Inc. has received 2.63 out of 5 stars based on 5 Customer Reviews and a BBB Rating of B-.

BBB Customer Review Rating plus BBB Rating Overview
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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BBB reports on known significant government actions involving business' marketplace conduct.

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