BBB Business Review
This Business is not BBB accredited
Phone: (781) 281-0906 Fax: (781) 281-0765 400 West Cummings Park, Woburn, MA 01801 ! There is an alert on Crunchtown Marketing !
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Community Crunch specializes in fundraising & advertising services. The business works with schools and youth-related organizations and create unique fundraising opportunities for them that are supported by their local business community.
On 5/9/2014 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:
- 2B. Abide by the BBB Code of Advertising, available online at: http://www.bbb.org/membership/codeofad.asp. Supply, upon request, substantiation for advertising and selling claims. Correct advertising and selling practices, when recommended by BBB.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Crunchtown Marketing include:
- 16 complaint(s) filed against business
- 2 complaint(s) filed against business that were not resolved
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Crunchtown Marketing include:
- Length of time business has been operating
- Response to 16 complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||16|
Additional Complaint Information
BBB has noted a pattern of complaints for Community Crunch/ Crunchtown Marketing where the consumer has purchased advertising which is neither received, nor have they been given a refund. BBB has written to the business regarding this pattern. The business has responded to the complaints by referring consumers to a lawyer for the business stating "Our company has filed Chapter 11 Bankruptcy."
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Andrew Friend, President
Number of Employees
ADVERTISING SPECIALTIES MARKETING PROGRAMS & SERVICES FUND RAISING GAMES, MERCHANDISE & SUPPLIES Advertising Agencies (NAICS: 541810)
Alternate Business NamesCommunity Crunch
Industry TipsIs Your Digital Marketing Outdated? Is Your Digital Marketing Outdated? - Video
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview