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Description

PromoManagers, Inc. provides promotional items, corporate apparel, imprinted promotional products and promotional services to clients worldwide.  Specializing in Leeds promotional products, Gemline, Norwood, Sweda, Bic and Bullet line brands, we deliver the highest quality custom backpacks, promotional holiday gifts, custom usb drives and totes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that PromoManagers, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for PromoManagers, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 3
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

14 Customer Reviews on PromoManagers, Inc.
Customer Experience Total Customer Reviews
Positive Experience 12
Neutral Experience 1
Negative Experience 1
Total Customer Reviews 14

Additional Information

BBB file opened: December 07, 2007 Business started: 01/01/2003 in DE Business incorporated 03/06/2006 in DE
Type of Entity

Corporation

Business Management
Ms. Heather Simard, CEO
Contact Information
Principal: Ms. Heather Simard, CEO
Customer Contact: Mr. Scott Simard, Vice President of Marketing
Number of Employees

8

Business Category

ADVERTISING AGENCIES & COUNSELORS PROMOTIONAL PRODUCTS ADVERTISING SPECIALTIES Advertising Agencies (NAICS: 541810)

Products & Services

PromoManagers, Inc. sells the following brand(s): Bic, Bullet, Gemline, Leeds, Norwood

PromoManagers, Inc. offers the following product(s): Corporate Apparel, Imprinted Pens

Hours of Operation
M: 8:00 AM - 8:00 PM
T: 8:00 AM - 8:00 PM
W: 8:00 AM - 8:00 PM
Th: 8:00 AM - 8:00 PM
F: 8:00 AM - 8:00 PM
S: Closed
Su: Closed
Method(s) of Payment
American Express
Discover
Visa
Mastercard
PayPal

Customer Review Rating plus BBB Rating Summary

PromoManagers, Inc. has received 4.94 out of 5 stars based on 14 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.