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    When a consumer makes a complaint about a business, is it possible for the Better Business Bureau to go to the place of business to "inspect?" When I visited Champlin's Resort on Block Island, RI their swimming pool and private beach had NO lifeguards, and their sign said to "Swim at your own risk!"
    What are terms of service? Creating an account has a check box certifying that I have read and agree to them, but they are nowhere to be found. I would complain to BBB about these deceptive terms, but - its you!