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BBB Accredited Business since
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Ball Square Fine Wines specializes as a wine and specialty retailer. The business products include but are not limited to, wines, gift baskets, gourmet platters, special requests, event support and more.
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A BBB Accredited Business since
BBB has determined that Ball Square Fine Wines meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Ball Square Fine Wines include:
- Length of time business has been operating
- No complaints filed with BBB
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Chris Lianos, President Mr. Jonathan Vargas, General Manager
Number of Employees
WINES-RETAIL FOOD PRODUCTS BEER & ALE-RETAIL LIQUOR STORES GIFT BASKETS & PARCELS BEER, ALE, WINE & SPIRITS SERVICE Beer, Wine, and Liquor Stores (NAICS: 445310)
Products & Services
Ball Square Fine Wines sells the following brand(s): All Brands
Ball Square Fine Wines offers the following product(s): Cheese, Cigars, Fish, Honey, Jams, Liquor, Local Products, Mead, Meats, Non Alcoholic Products, Olive Oil, Produce, Saki, Wine, Beer
Hours of Operation
|M||:||9:00 AM - 11:00 PM|
|T||:||9:00 AM - 11:00 PM|
|W||:||9:00 AM - 11:00 PM|
|Th||:||9:00 AM - 11:00 PM|
|F||:||9:00 AM - 11:00 PM|
|S||:||9:00 AM - 11:00 PM|
|Su||:||12:00 PM - 8:00 PM|
Method(s) of Payment
Refund and Exchange PolicyBall Square Fine Wines will replace or refund customers for any bottle of wine that is damaged or flawed. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please email our Wine Manager to arrange for the return of corked or flawed product. You may also call the shop at 617.623.9500.For e-commerce customers: Once the wine has been returned we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. A 15% restocking fee will be applied to all canceled orders.
Service AreaBall Square Fine Wines provides their services in MIDDLESEX County MA.
Alternate Business NamesC and J Liquors, Inc.
Somerville, MA 02144 (617) 623-9500 Directions
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- - Sales
- - Technical Support
Complaint Trends - Last 3 Years
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BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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