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BBB Accredited Business since
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Bristol Aluminum &l Window, Inc. is a home improvement contractor specializing in windows, doors and vinyl siding. The company also sells and installs patio sliding and french doors, aluminum seamless gutters, aluminum leaf guard gutter protection, Sunsetter patio awnings as well as rolling storm shutters (manual and motorized).
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A BBB Accredited Business since
BBB has determined that Bristol Aluminum Windows & Siding Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Bristol Aluminum Windows & Siding Company include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Rhode Island Contractors Registration and Licensing Board
1 Capitol Hill, 2nd Floor, Providence RI 02908
Phone Number: (401)-222-1268 or TDD: (401)-222-6334
Fax Number: 401-222-1940
The license number is 35350.
Type of Entity
Business ManagementMr. Raymond Card, President Ms. Dana Card, Office Manager
Number of Employees
WINDOWS-WHOLESALE & MANUFACTURERS WINDOWS-REPLACEMENT WINDOWS-INSTALLATION & SALES WINDOWS & DOORS - INSTALLATION & SERVICE VINYL SIDING STORM WINDOWS & DOORS SIDING CONTRACTORS REMODELING SERVICES REMODELING & RENOVATION CONTRACTORS PATIO DOORS GUTTERS & DOWNSPOUTS DOORS DOORS - REPAIRING DOORS - INSTALLATION AWNINGS & CANOPIES Flat Glass Manufacturing (NAICS: 327211)
Hours of Operation
|M||:||9:00 AM - 5:00 PM|
|T||:||9:00 AM - 5:00 PM|
|W||:||9:00 AM - 5:00 PM|
|Th||:||9:00 AM - 5:00 PM|
|F||:||9:00 AM - 5:00 PM|
Method(s) of PaymentVisa
Service AreaBristol Aluminum Windows & Siding Company provides their services in RHODE ISLAND.
Industry Tips27 Questions For Home Owners Home Siding and Re-siding Read Before You Sign Windows
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Complaint Trends - Last 3 Years
Customer Review Trends
Problems with Product/Service
Read Complaint Details
Complaint: This is the second time doing business with this company. First time was great. This time, horrible! Very disappointed! Had windows installed in December one of which was a broken window. Was still installed and promised a new order immediately. My husband has called three times inquiring and each time he has been told a new order is coming in a few days so it might be in that order. We have paid in full including for the broken window which was already broken before leaving truck. This is unacceptable and has gone on long enough. Not once has this company called us on their own with an update of the window. We have had to call them.
Desired Settlement: Would like the window properly replaced or a full refund of window immediately!
Business Response: We have fixed the glass. The consumer is happy with the work we have provided.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #*******.
BBB's Final Determination: Consumer accepted resolution offered by the business.