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BBB Accredited Business since

The Jojoba Company

Additional Locations

Phone: (800) 256-5622 Fax: (207) 832-4407 View Additional Phone Numbers 1777 Friendship Rd, Waldoboro, ME 04572 View Additional Email Addresses http://www.jojobacompany.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Since 1994, The Jojoba Company has been providing pure unrefined first-press golden pesticide-free and USDA Certified 100% organic jojoba to licensed and certified massage, aromatherapy, and aesthetics professionals; to manufacturers of personal care products; to retail stores; to spas, day spas, and resorts; and to individuals.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Jojoba Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Jojoba Company include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Jojoba Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 28, 2005 Business started: 02/01/1994 in ME Business started locally: 02/01/1994 Business incorporated 09/29/2005 in ME
Type of Entity

Corporation

Business Management
Mr. Robert L. Butler, President Ms. Sally E. Butler, Director
Contact Information
Principal: Mr. Robert L. Butler, President
Number of Employees

6

Business Category

HEALTH & BEAUTY PRODUCTS-WHOLESALE & MANUFACTURERS SKIN CARE HAIR TREATMENT BABY ACCESSORIES-WHOLESALE & MANUFACTURERS Cosmetics, Beauty Supplies, and Perfume Stores (NAICS: 446120)

Products & Services

The Jojoba Company sells the following brand(s): HobaCare Jojoba, Jojoba Baby

The Jojoba Company offers the following product(s): HobaCare, Jojoba Baby

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
Method(s) of Payment
Cash
Personal Check
Business Check
Cashiers Check
Money Order
MasterCard
Visa
American Express
Discover
Refund and Exchange Policy
The company states dissatisfied customers may return the product for replacement or a refund.
Industry Tips
Skin Care
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.