BBB Business Review
This Business is not BBB accredited
Phone: (781) 684-8387 Fax: (781) 890-2871 180 Bear Hill Rd Ste A, Waltham, MA 02451
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The Veterinary Emergency & Specialty Center of New England is a 24 hour, 7 day a week, referral and specialty veterinary medical hospital. VESCONE treats secondary and tertiary patients only and has specialists in a variety of fields including, radiology, internal medicine, surgery, ophthalmology, and emergency/critical care.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Veterinary Emergency & Specialty Center of NE include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMs. Kelly Parkinson, Practice Manager
Number of Employees
Alternate Business NamesVESCONE
Industry TipsFinding a Reliable Veterinarian
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview