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BBB Accredited Business since

Coop Travels

Phone: (888) 858-1419 View Additional Phone Numbers 2 Alpine Pl, Roxbury, MA 02119 http://www.cooptravels.net View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Coop Travels is a certified professional full-service travel agency. The Business works with all major airlines, cruise lines, hotels, resorts and car rental companies.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Coop Travels meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Coop Travels include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Coop Travels
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: February 01, 2013 Business started: 07/03/2010 in MA
Type of Entity

Sole Proprietorship

Business Management
Ms. Sheila E Cooper, Certified Travel Professional
Contact Information
Customer Contact: Ms. Sheila E Cooper, Certified Travel Professional
Number of Employees

1

Business Category

TRAVEL AGENCIES & BUREAUS VACATION CERTIFICATES & VOUCHERS RESORTS ONLINE TRAVEL AGENCY ONLINE SERVICES ONLINE & INTERNET SHOPPING HOTELS-RESERVATIONS HOTELS & MOTELS RESERVATIONS CRUISES CAR SERVICE AUTOMOBILE RENTING AIRLINE TICKET AGENCIES Travel Agencies (NAICS: 561510)

Products & Services

Coop Travels sells the following brand(s): Airlines, Car Rental companies, Cruise Lines, Hotels, Resorts

Coop Travels offers the following product(s): Attractions & Tours, Concerts, Shows, & Major Sporting Events, Guided Tour Packages

Hours of Operation
M: 10:00 AM - 10:00 PM
T: 10:00 AM - 10:00 PM
W: 10:00 AM - 10:00 PM
Th: 10:00 AM - 10:00 PM
F: 10:00 AM - 10:00 PM
S: 10:00 AM - 10:00 PM
Su: 2:00 PM - 10:00 PM
H: 10:00 AM - 10:00 PM
Method(s) of Payment
Cash
MasterCard
Visa
American Express
Discover
PayPal
Debit Card
Refund and Exchange Policy
Refunds and Exchanges are granted free of charge if done within 24 hrs of booking. If travel insurance was purchased, then the booking will be subject to those terms listed in the agreement and may include an agent fee.
Service Area
Coop Travels provides their services in ALABAMA , ALASKA , AMERICAN SAMOA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , GUAM , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , OHIO , OKLAHOMA , OREGON , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGIN ISLANDS , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
Industry Tips
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Customer Review Rating plus BBB Rating Summary

Coop Travels has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 2 Alpine Pl

    Roxbury, MA 02119 (888) 858-1419

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.