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BBB Business Review

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BBB Accredited Business since

Choice Destinations

Phone: (800) 314-5859 Fax: (978) 475-5351 View Additional Phone Numbers PO Box 1089, Andover, MA 01810 http://www.choicedestinations.org View Additional Web Addresses



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Description

Choice Destinations specializes in Ocean & Riverboat cruises and Escorted & Independent tours for Mature Travelers.  We also offer Honeymoons & Destination Weddings & family Resort vacations. Choice Destinations is a fully service travel agency with clients all over the US & Canada operating over 15 years.  They include but are not limited to, wedding groups, group tours, ocean and river cruises,Golf Vacations, independent resort vacations, honeymoons and more. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Choice Destinations meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Choice Destinations include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Choice Destinations
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 13, 2013 Business started: 09/20/2000 in MA Business started locally: 09/20/2000
Type of Entity

Corporation

Business Management
Ms. Kimberly Colombo, Owner
Contact Information
Principal: Ms. Kimberly Colombo, Owner
Number of Employees

10

Business Category

TRAVEL AGENCIES & BUREAUS TOURS-OPERATORS & PROMOTERS RESORTS CRUISES WEDDING SUPPLIES & SERVICES VACATION CERTIFICATES & VOUCHERS Travel Agencies (NAICS: 561510)

Products & Services

Choice Destinations offers the following product(s): Consolidated Airfare, Destination Weddings, Honeymoon packages, Independant Resort Vacations, Mature traveler packages, River Cruises, Ocean Cruises

Hours of Operation
M: 9:00 AM - 5:30 PM
T: 9:00 AM - 5:30 PM
W: 9:00 AM - 5:30 PM
Th: 9:00 AM - 5:30 PM
F: 9:00 AM - 5:30 PM
S: 9:00 AM - 12:00 PM
Su: Closed
Method(s) of Payment

American Express

Cash

Check

Discover Card

MasterCard

Visa

Refund and Exchange Policy
The Business States: Choice Destinations does not charge research fees, Frequent Flier administration fees, or ticketing fees to their guests --- The refund & exchange policy is dictated by specific tour operator, cruise line, hotel, that vacation is booked.
Service Area
Choice Destinations provides their services in ALABAMA , ALASKA , AMERICAN SAMOA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , CONNECTICUT , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , GUAM , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , OHIO , OKLAHOMA , OREGON , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGIN ISLANDS , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
Licensing

Iata Certified
Clia Accredited
Associated with  Ensemble Travel Of NYC

Industry Tips
Finding a Travel Agency - 5 Tips - Video Planning a Tour Vacation Planning a Wedding Planning a Wedding - 5 Tips - Video Tours - Operators & Promoters Travel Agencies Vacation Home Rental
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.