BBB Accredited Business sinceAdditional Locations
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New Horizon Communications Group is a full-service provider of voice, data & Internet solutions for businesses. Headquartered in the Northeast, the business provides services throughout the U.S., with the highest density of customers in the Maine-to-Virginia corridor.
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A BBB Accredited Business since
BBB has determined that New Horizon Communications meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for New Horizon Communications include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Glen Nelson, Vice President-Marketing
Number of Employees
TELECOMMUNICATIONS SERVICE TELECOMMUNICATION EQUIPMENT & SYSTEMS DEALERS CONSULTANTS - TELECOMMUNICATION COMMUNICATIONS EQUIPMENT COMMUNICATIONS CONSULTANTS INTERNET - BASED TELEPHONE SERVICE VOICE MAIL SERVICES DATA COMMUNICATION SERVICE All Other Telecommunications (NAICS: 517919)
Hours of Operation
|M||:||8:00 AM - 5:00 PM|
|T||:||8:00 AM - 5:00 PM|
|W||:||8:00 AM - 5:00 PM|
|Th||:||8:00 AM - 5:00 PM|
|F||:||8:00 AM - 5:00 PM|
Method(s) of PaymentAmerican Express