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BBB Business Review

BBB Accredited Business since 2/20/2008

Sweetwater Pool Service, Inc.

Phone: (617) 969-7665 175 High Street # 1, Waltham, MA 02453 http://www.sweetwaterpoolserviceinc.com

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Description

Sweetwater Pool Service, Inc. specializes in complete swimming pool service, opening/closing pools, repairs, and renovations.

BBB Accreditation

A BBB Accredited Business since 2/20/2008

BBB has determined that Sweetwater Pool Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sweetwater Pool Service, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

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Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

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Additional Information

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BBB file opened: February 20, 2008 Business started: 04/01/1975 in MA Business incorporated: 04/01/1987 in MA
Type of Entity

Government

Business Management
Mr. Stephen Cortner, President
Contact Information
Principal: Mr. Stephen Cortner, President
Number of Employees

15

Business Category

SWIMMING POOL EQUIPMENT & SUPPLIES SWIMMING POOLS - LEAK DETECTION & REPAIR SWIMMING POOL SERVICE & REPAIR SWIMMING POOL RESURFACING SWIMMING POOL COVER SALES & SERVICE

Products & Services

Sweetwater Pool Service, Inc. sells the following brand(s): Goldline, Hayward, Jandy, Omega, Pentair, ProTeam, Raypak

Sweetwater Pool Service, Inc. offers the following product(s): Pool Chemicals, Pool Equipment, Pool Liners

Method(s) of Payment
Checks
Visa
MasterCard
American Express
Discover
Refund and Exchange Policy
The business states they warrantee all equipment installations for one year.  They stand behind their services to insure that the customer is satisfied with the services.
Industry Tips
Buying a Swimming Pool Read Before You Sign
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Types of Complaints Handled by BBB

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

Discount CouponsX

Discount Coupons for Sweetwater Pool Service, Inc.

Sweetwater Pool Service
175 High Street
Waltham, MA 02453
617-969-7665

Sweetwater Pool offers new customers referred by the BBB $50 off their first opening of closing. You can also request the office to mail you a coupon for $10 off products at their retails store at 175 High Street in Waltham.

Expires 12/31/2012
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