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BBB Accredited Business since

Boston Walk-In Bath and Stairlift LLC

Phone: (781) 229-0072 Fax: (978) 274-2606 566 Middle Road, Boxborough, MA 01719 View Additional Email Addresses

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Boston Walk In Bath specializes in walk-in bath tubs for people who have difficulty getting in and/or out of a traditional bath tub.  The business states they only use licensed general contractors for installation. The business states they are also a dealer of ACORN and ThyssenKrupp indoor and outdoor stairlifts, as well as curved indoor stairlifts. Boston Walk-In Bath and Stairlift also sells outdoor aluminum ramps.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Boston Walk-In Bath and Stairlift LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Boston Walk-In Bath and Stairlift LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

25 Customer Reviews on Boston Walk-In Bath and Stairlift LLC
Customer Experience Total Customer Reviews
Positive Experience 25
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 25

Additional Information

BBB file opened: January 30, 2008 Business started: 06/23/2006 in MA Business incorporated 07/08/2008 in MA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Robert M. Presti, Owner
Contact Information
Principal: Mr. Robert M. Presti, Owner
Number of Employees


Business Category


Products & Services

Boston Walk-In Bath and Stairlift LLC sells the following brand(s): ACORN Stairlifts, ThyssenKrupp Stairlifts and Personal Elevators

Boston Walk-In Bath and Stairlift LLC offers the following product(s): Curved Stairlifts, EZ Access Ramps , Outdoor Stairlifts, Personal Wheelchair Lifts/elevators, Stairlifts, Walk-in Tubs, Wheelchair Access Showers, Wheelchair Access tubs

Hours of Operation
M: 9:00 AM - 8:00 PM
T: 9:00 AM - 8:00 PM
W: 9:00 AM - 8:00 PM
Th: 9:00 AM - 8:00 PM
F: 9:00 AM - 8:00 PM
S: 9:00 AM - 5:00 PM
Su: Closed
Method(s) of Payment
Service Area
Boston Walk-In Bath and Stairlift LLC provides their services in CONNECTICUT , MAINE , MASSACHUSETTS , NEW HAMPSHIRE , NEW JERSEY , NEW YORK , RHODE ISLAND & VERMONT.

Customer Review Rating plus BBB Rating Summary

Boston Walk-In Bath and Stairlift LLC has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 566 Middle Road

    Boxborough, MA 01719 (781) 229-0072


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

25 Customer Reviews on Boston Walk-In Bath and Stairlift LLC
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
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Fusion Chart