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BBB Accredited Business since

SunBug Solar, LLC

Phone: (617) 500-3938 Fax: (617) 412-3062 View Additional Phone Numbers 411A Highland Avenue, Suite 312, Somerville, MA 02144 http://www.sunbugsolar.com View Additional Web Addresses

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Description

SunBug is a solar energy installation company based in sunny Somerville, Massachusetts. The business is a complete solar installers, offering site analysis, system design, rebate processing, and system monitoring.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that SunBug Solar, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for SunBug Solar, LLC include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on SunBug Solar, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

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BBB file opened: November 30, 2009 Business started: 08/01/2008 in MA Business incorporated: 01/07/2009 in MA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The license number is CS-099037.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Cheney Brand, President Ms. Lisa Raffin, Principle Mr. Benjamin Mayer, Director of Marketing
Contact Information
Principal: Mr. Cheney Brand, President
Customer Contact: Mrs. Andrea Mitter-Burke, Project Coordinator
Principal: Ms. Lisa Raffin, Principle
Number of Employees

12

Business Category

SOLAR ENERGY SYSTEM DESIGN & INSTALLATION ENVIRONMENTAL & ECOLOGICAL PRODUCTS & SERVICES HEATING EQUIP. & SYSTEMS HEATING CONTRACTORS SOLAR ENERGY EQUIPMENT & SYSTEMS-SERVICE & REPAIR SOLAR ENERGY EQUIPMENT & SYSTEMS-DEALERS Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Service Area
SunBug Solar, LLC provides their services in CONNECTICUT , MAINE , MASSACHUSETTS , NEW HAMPSHIRE , RHODE ISLAND & VERMONT.
Alternate Business Names
SunBug Solar
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Additional Locations

  • 411A Highland Avenue, Suite 312

    Somerville, MA 02144 (617) 500-3938 (866) 945-1727

  • 1
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Phone Numbers

  • (866) 945-1727(Phone)
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