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Marshall Building & Remodeling is a local, family-owned company, specializing in roofing, siding, and windows throughout RI and southeastern MA since 1983.
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A BBB Accredited Business since
BBB has determined that Marshall Building & Remodeling meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
The number is CS-030132.
Rhode Island Contractors Registration and Licensing Board
1 Capitol Hill, Providence RI 02908
Phone Number: (401)-222-1268 or TDD: (401)-222-6334
Fax Number: 401-222-1940
The number is 4266.
Type of Entity
Business ManagementMr. Thomas Marshall, Owner Ms. Anne Marshall, Complaint Handler
Number of Employees
SIDING CONTRACTORS WINDOWS-REPLACEMENT WINDOWS-INSTALLATION & SALES VINYL SIDING SUN ROOMS ROOFING CONTRACTORS ROOFING CONTRACTORS - COMMERCIAL REMODELING & RENOVATION CONTRACTORS PATIO & DECK BUILDERS HOME IMPROVEMENTS DORMER CONSTRUCTION DECK MAINTENANCE & RESTORATION DECK BUILDERS Siding Contractors (NAICS: 238170)
Products & Services
Marshall Building & Remodeling sells the following brand(s): Andersen, Azek, CertainTeed, GAF, Hardiplank, Harvey, Mastic, Pella, Tamko, Trex
Marshall Building & Remodeling offers the following product(s): Architectural roofing shingles, Asphalt roofing shingles, Cedar discovery siding, Cedar impressions siding, Cedar siding, Clapboard siding, Landmark roofing, New Construction Windows, Replacement windows, Roofing, Siding, Vinyl siding, Windows, Wood siding
Hours of Operation
|M||:||8:30 AM - 4:30 PM|
|T||:||8:30 AM - 4:30 PM|
|W||:||8:30 AM - 4:30 PM|
|Th||:||8:30 AM - 4:30 PM|
|F||:||8:30 AM - 4:30 PM|
|Evening & Weekend Appointments Available, Call 24/7|
Method(s) of Payment
Financing is available
Service AreaMarshall Building & Remodeling provides their services in MASSACHUSETTS, RHODE ISLAND.
Alternate Business NamesMarshall Building Products Marshall Home Improvement
Industry Tips27 Questions For Home Owners Handyman Services Hiring a Contractor Hiring a Roofer Hiring a Roofer - 5 Tips - Video Hiring a Siding Contractor Home Improvement Home Improvement Projects - 5 Tips - Video Read Before You Sign Remodeling & Renovation Contractors Windows
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
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What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Phone Numbers
- (508) 979-8984(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Customer Reviews Summary