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BBB Business Review

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BBB Accredited Business since

Heritage Remodeling, Ltd.

Additional Locations

Phone: (508) 679-1560 Fax: (508) 679-8278 1379 Gar Hwy, Swansea, MA 02777 http://www.trustthisbiz.com/heritage_remodeling


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Heritage Remodeling Ltd. provides remodeling and specializes in roofing, siding, and installation and sales of windows.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Heritage Remodeling, Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Heritage Remodeling, Ltd. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

7 Customer Reviews on Heritage Remodeling, Ltd.
Customer Experience Total Customer Reviews
Positive Experience 7
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 7

Additional Information

BBB file opened: January 01, 1953 Business started: 01/01/1953 in MA Business started locally: 12/11/1981 Business incorporated 12/11/1981 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The number is 111527.

Rhode Island Department of Business Regulation
1511 Pontiac Ave, Cranston RI 02920
http://www.dbr.state.ri.us/divisions/commlicensing/realestate.php
Phone Number: (401) 462-9500
Fax Number: (401) 462-9532
CommercialLicensingInquiry@dbr.ri.gov
The number is 7224.

Type of Entity

Corporation

Business Management
Mr. Robert Alford, Vice President Mr. Ed Barber, President
Contact Information
Principal: Mr. Robert Alford, Vice President
Principal: Mr. Ed Barber, President
Number of Employees

10

Business Category

VINYL SIDING CONTRACTOR - FLAT ROOF WINDOWS-REPLACEMENT WINDOWS-INSTALLATION & SALES WINDOWS WINDOWS & DOORS - INSTALLATION & SERVICE WINDOWS - VINYL STORM WINDOWS & DOORS SIDING CONTRACTORS ROOFING CONTRACTORS GUTTERS & DOWNSPOUTS CONTRACTORS - GUTTERS Siding Contractors (NAICS: 238170)

Industry Tips
27 Questions For Home Owners Finding a Reliable General Contractor - 5 Tips - Video Hiring a Contractor Hiring a Roofer Hiring a Roofer - 5 Tips - Video Hiring a Siding Contractor Home Improvement Projects - 5 Tips - Video Read Before You Sign Remodeling & Renovation Contractors Windows

Customer Review Rating plus BBB Rating Summary

Heritage Remodeling, Ltd. has received 5 out of 5 stars based on 7 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.