BBB Business Review

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This business is not BBB accredited.

Herb Rousseau & Son, Inc.

Phone: (978) 453-8626 View Additional Phone Numbers PO Box 1262, Lowell, MA 01853


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Description

Herb Rousseau & Son, Inc. is engaged in the siding of residential and business establishments. They also offer replacement windows, doors, gutters, etc.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Herb Rousseau & Son, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Herb Rousseau & Son, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 17, 1975 Business started: 01/01/1966 in MA Business incorporated 06/10/1987 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Division of Professional Licensure
1000 Washington Street, Suite 710, Boston MA 02118
http://www.mass.gov/ocabr/government/oca-agencies/dpl-lp/
Phone Number: (617) 727-3074 or TTY: (617) 727-2099
Fax Number: (617) 727-1944
The number is 101294.

Type of Entity

Corporation

Business Management
Mr. Michael Rousseau, President
Contact Information
Principal: Mr. Michael Rousseau, President
Number of Employees

10

Business Category

SIDING CONTRACTORS VINYL SIDING SIDING MATERIALS WINDOWS-REPLACEMENT WINDOWS-REPAIRING WINDOWS-INSTALLATION & SALES WINDOWS WINDOWS & DOORS - INSTALLATION & SERVICE WINDOWS - VINYL STORM WINDOWS & DOORS-REPAIR STORM WINDOWS & DOORS GUTTERS & DOWNSPOUTS DOORS DOORS - REPAIRING CONTRACTORS - GUTTERS Siding Contractors (NAICS: 238170)

Products & Services

Herb Rousseau & Son, Inc. sells the following brand(s): Certainteed, Harvey

Herb Rousseau & Son, Inc. offers the following product(s): Replacement Windows, Vinyl Siding

Hours of Operation
M: 8:30 AM - 5:00 PM
T: 8:30 AM - 5:00 PM
W: 8:30 AM - 5:00 PM
Th: 8:30 AM - 5:00 PM
F: 8:30 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Personal check
Service Area
Herb Rousseau & Son, Inc. provides their services in MASSACHUSETTS, NEW HAMPSHIRE.
Industry Tips
27 Questions For Home Owners Finding a Reliable General Contractor - 5 Tips - Video Hiring a Contractor Hiring a Roofer - 5 Tips - Video Hiring a Siding Contractor Home Improvement Projects - 5 Tips - Video Read Before You Sign Remodeling & Renovation Contractors Windows
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.