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BBB Accredited Business since
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Cape Cod Alarm Company Inc. sells, services and installs fire and burglar alarm systems, CCTV systems, and intercom and access control systems. The company was established and incorporated in Massachusetts in 1982. The company employs approximately 20 people. Mr. Gene Cormier is President of the company and Mr. Richard Cormier is the Vice President and Secretary. Any questions or problems may be directed to the attention of Mr. Gene Cormier. The company is registered with the Board of Electricians, license #652C. The company can also be reached at 800-468-8300.
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A BBB Accredited Business since
BBB has determined that Cape Cod Alarm Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Cape Cod Alarm Company, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
The number is SSCO-000248.
Type of Entity
Business ManagementMr. Gene Cormier, President
Number of Employees
SECURITY CONTROL EQUIPMENT, SYSTEMS & MONITORING INTERCOMMUNICATION EQUIPMENT & SYSTEMS FIRE ALARM SYSTEMS BURGLAR ALARM SYSTEMS & MONITORING TELEVISION-CABLE, CATV & SATELLITE Security Systems Services (except Locksmiths) (NAICS: 561621)
Service AreaCape Cod Alarm Company, Inc. provides their services in MASSACHUSETTS.
Industry TipsFinding a Reliable Home Security System - 5 Tips - Video Read Before You Sign Television - Cable, CATV, & Satellite
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
204 Old Town House Rd
West Yarmouth, MA 02673 Directions
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Additional Email Addresses
- - Communication/Mass Email
- - eQuote
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
|8/8/2014||Delivery Issues | Complaint Details Unavailable|