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BBB Business Review

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BBB Accredited Business since

Brown Bros. Roofing, Inc.

Phone: (781) 329-2895 Fax: (781) 329-0755 View Additional Phone Numbers 1069 East Street, Dedham, MA 02026 http://www.brownbrosroofing.net



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Brown Bros. Roofing, Inc. is engaged in residential and commercial roofing, siding, shingles, chimney, gutter installation and repair. Re-building chimneys and walkways, entryways are also their specialty.  In addition, the business offers exterior home improvement contracting services including painting, doors, windows, deck & patio building and maintenance, and handyman services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Brown Bros. Roofing, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Brown Bros. Roofing, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Brown Bros. Roofing, Inc.
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 4

Additional Information

BBB file opened: September 12, 1989 Business started: 01/01/1957 in MA Business incorporated 01/02/1957 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Division of Professional Licensure
1000 Washington Street, Boston MA 02118
http://www.state.ma.us/reg
Phone Number: (617) 727-3074 or Consumer Line: (617) 727-7406
Fax Number: (617) 727-1944
The number is 172337.

Type of Entity

Corporation

Business Management
Ms. Lisa Robertson, Office Manager Mr. John Tower, President
Contact Information
Principal: Ms. Lisa Robertson, Office Manager
Principal: Mr. John Tower, President
Number of Employees

8

Business Category

ROOFING CONTRACTORS SNOW REMOVAL SERVICE - COMMERCIAL GUTTER LEAF GUARDS CONTRACTORS - GUTTERS MASON CONTRACTORS MASONRY REPAIRS WINDOWS-INSTALLATION & SALES WINDOWS & DOORS - INSTALLATION & SERVICE VINYL SIDING STORM WINDOWS & DOORS SNOW REMOVAL SERVICE - ROOF SIDING CONTRACTORS ROOFING MATERIALS ROOFING CONTRACTORS - COMMERCIAL REMODELING & RENOVATION CONTRACTORS PATIO, PORCH & DECK ENCLOSURES PATIO & DECK BUILDERS PAINTING CONTRACTORS HOME IMPROVEMENTS HOME & BUILDING INSPECTION SERVICES HANDYMAN SERVICES GUTTERS & DOWNSPOUTS GUTTER CLEANING DOORS DOORS & HARDWARE REPAIR CHIMNEY RELINING CHIMNEY BUILDERS & REPAIRERS Roofing Contractors (NAICS: 238160)

Products & Services

Brown Bros. Roofing, Inc. sells the following brand(s): BPCO shingles, Certainteed, GAF, Iko, Owens Corning

Brown Bros. Roofing, Inc. offers the following product(s): Chimney caps, Copper, Rhino Gutter screens, Solar Attic Fans, Solar powered exhaust fans

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: 8:00 AM - 12:00 PM
Method(s) of Payment
Check
Visa
MasterCard
Discover
Financing is available
Service Area
Brown Bros. Roofing, Inc. provides their services in ALLSTON, BOSTON, BRIGHTON, CAMBRIDGE, CHARLESTOWN, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, E CAMBRIDGE, EAST BOSTON, EAST CAMBRIDGE, EAST LYNN, FOXBORO, FOXBOROUGH, FRAMINGHAM, FRANKLIN, GROVE HALL, HARVARD SQ, HARVARD SQUARE, HOLLISTON, HOPKINTON, HUDSON, HYDE PARK, IPSWICH, JAMAICA PLAIN, LAWRENCE, LYNN, LYNNFIELD, MARLBOROUGH, MATTAPAN, MISSION HILL, N CAMBRIDGE, NATICK, NORTH CAMBRIDGE, READVILLE, ROSLINDALE, ROXBURY, ROXBURY CROSSING, ROXBURY XING, SOMERVILLE, SOUTH BOSTON, UPHAMS CORNER, W SOMERVILLE, WEST LYNN, WEST ROXBURY, WEST SOMERVILLE, WINTER HILL & WRENTHAM, MA.
Industry Tips
27 Questions For Home Owners Finding a Reliable General Contractor - 5 Tips - Video Handyman Services Hiring a Contractor Hiring a Mason Hiring a Painter Hiring a Painter - 5 Tips - Video Hiring a Roofer Hiring a Roofer - 5 Tips - Video Hiring a Siding Contractor Home & Building Inspection Services Home Improvement Home Improvement Projects - 5 Tips - Video Read Before You Sign Remodeling & Renovation Contractors Windows

Customer Review Rating plus BBB Rating Summary

Brown Bros. Roofing, Inc. has received 4.67 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.