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BBB Accredited Business since

Ogunquit Lobster Pound

Additional Locations

Phone: (207) 646-2516 Fax: (207) 646-4713 504 Main St, Ogunquit, ME 03907 http://ogunquitlobsterpound.com/



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Description

Ogunquit Lobster Pound is a restaurant which is open year round and specializes in lobster and steamed clams. The company was established in 1930 and incorporated in Maine in 1970. The company employs 15 people. Mr. William P. Hancock is the President & Treasurer of the company and Ms. Christine Yeomelakis is the General Manager. Any questions or problems should be directed to the attention of Mr. Hancock.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ogunquit Lobster Pound meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ogunquit Lobster Pound include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ogunquit Lobster Pound
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 20, 2002 Business started: 01/01/1930 in ME Business incorporated 03/16/1970 in ME
Type of Entity

Corporation

Business Management
Mr. William P. Hancock, President
Contact Information
Principal: Mr. William P. Hancock, President
Number of Employees

15

Business Category

RESTAURANTS LOBSTERS FISH & SEAFOOD-RETAIL RESTAURANTS-SEAFOOD Full-Service Restaurants (NAICS: 722511)

Restaurant Details
Reservation URL: http://ogunquitlobsterpound.com/contact/ Menu URL: http://ogunquitlobsterpound.com/food_menu.html Cuisine: Seafood
Hours of Operation
Seasonal Hours
Method(s) of Payment
American Express
Cash
Discover Card
MasterCard
Visa
Service Area
Ogunquit Lobster Pound provides their services in MAINE.
Industry Tips
Restaurants

Additional Locations

  • 504 Main St

    Ogunquit, ME 03907 (207) 646-2516

  • PO Box 2183

    Ogunquit, ME 03907

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.