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BBB Accredited Business since

Garcia Brogan's

Phone: (978) 446-0005 Fax: (978) 446-0006 131 Middlesex Street, Lowell, MA 01852


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Garcia Brogan's, Cantina, Pub & Restaurant specializes in offering Mexican and Irish food, beverages and entertainment.  The restaurant/bar is open every day for lunch and dinner and can host private parties, corporate and organization events for 50-100 people. Garcia Brogan's offers entertainment every night, Friday nights Live Irish Music, Saturday and Sunday Live Bands and Sunday Karaoke including Trivia Nights - Sports and Entertainment, Family Feud and Rock and Roll Bingo Trivia. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Garcia Brogan's meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Garcia Brogan's include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Garcia Brogan's
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 03, 2012 Business started: 07/01/2008 in MA Business started locally: 07/01/2008 Business incorporated: 10/30/2008 in MA
Type of Entity


Business Management
Mr. Ervy Garcia, Owner Mr. Ronnie Brogan, Owner
Contact Information
Principal: Mr. Ervy Garcia, Owner
Number of Employees


Business Category


Restaurant Details
Menu URL: Cuisine: Irish
Hours of Operation
M: 11:30 AM - 1:30 AM
T: 11:30 AM - 1:30 AM
W: 11:30 AM - 1:30 AM
Th: 11:30 AM - 1:30 AM
F: 11:30 AM - 1:30 AM
S: 11:30 AM - 1:30 AM
Su: 11:30 AM - 1:30 AM
Alternate Business Names
Garcia Brogan's Cantina, Pub & Restaurant

Additional Locations

  • 131 Middlesex Street

    Lowell, MA 01852 (978) 446-0005


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Complaint Detail(s)

11/17/2014 Billing/Collection Issues | Read Complaint Details

Additional Notes

Complaint: My receipt shows a total charge due of $40.66. When balancing my checkbook 3 days later, I noticed Garcia Brogan's had charged me $120.66. Upon calling the establishment, I was told there were no managers on duty during the day and I should call back after 7pm. I've left 2 messages at and after 7pm and it seems they do not return phone calls. Very disappointing and will now require that I physically go back to the establishment to deal with this in person.

Desired Settlement: I would like a refund of the $72 that I was overcharged. My bill was $40.66 + $8 tip = $48.66. Again, I was charged $120.66.

Business Response: Just checking if your pending charge dropped.Thank you

Consumer Response: Better Business Bureau: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.  Regards, *** *****