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BBB Accredited Business since

Garcia Brogan's

Phone: (978) 446-0005 Fax: (978) 446-0006 131 Middlesex Street, Lowell, MA 01852 http://www.garciabrogans.com


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Description

Garcia Brogan's, Cantina, Pub & Restaurant specializes in offering Mexican and Irish food, beverages and entertainment.  The restaurant/bar is open every day for lunch and dinner and can host private parties, corporate and organization events for 50-100 people. Garcia Brogan's offers entertainment every night, Friday nights Live Irish Music, Saturday and Sunday Live Bands and Sunday Karaoke including Trivia Nights - Sports and Entertainment, Family Feud and Rock and Roll Bingo Trivia. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Garcia Brogan's meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Garcia Brogan's include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Garcia Brogan's
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 03, 2012 Business started: 07/01/2008 in MA Business started locally: 07/01/2008 Business incorporated: 10/30/2008 in MA
Type of Entity

Corporation

Business Management
Mr. Ervy Garcia, Owner Mr. Ronnie Brogan, Owner
Contact Information
Principal: Mr. Ervy Garcia, Owner
Number of Employees

10

Business Category

RESTAURANTS MEXICAN FOOD PRODUCTS PUB FOOD PUB PARTY PLANNING SERVICE MUSICIANS EVENT PLANNERS ENTERTAINERS Full-Service Restaurants (NAICS: 722511)

Restaurant Details
Reservation URL: http://www.garciabrogans.com/contact/contact.html Menu URL: http://www.garciabrogans.com/menu/menu.html Cuisine: Irish
Hours of Operation
M: 11:30 AM - 1:30 AM
T: 11:30 AM - 1:30 AM
W: 11:30 AM - 1:30 AM
Th: 11:30 AM - 1:30 AM
F: 11:30 AM - 1:30 AM
S: 11:30 AM - 1:30 AM
Su: 11:30 AM - 1:30 AM
Alternate Business Names
Garcia Brogan's Cantina, Pub & Restaurant
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.