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BBB Accredited Business since
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Christian Expressions, LLC specializes in first communion apparel including first communion dresses, veils, boys communion suits, christening outfits including girls christening gowns, boys baptism suits, rompers, accessories. The business also offers church supplies, clergy apparel, christian gifts, christian jewelry, Catholic gifts including rosary beads and greeting cards and invitations.
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A BBB Accredited Business since
BBB has determined that Christian Expressions, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Christian Expressions, LLC include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Janice Lennon, Owner / Manager
Number of Employees
RELIGIOUS GOODS CHILDREN & INFANTS WEAR CHURCH SUPPLIES All Other Miscellaneous Store Retailers (except Tobacco Stores) (NAICS: 453998)
Products & Services
Christian Expressions, LLC offers the following product(s): Boys Baptism Suits and Rompers, Boys First Communion Suits, Bridal Veils, Chalices, Christening Gowns, Christian Favors, Christian Gift Baskets, Christian Gifts, Christian Invitations, Christian Jewelry, Clergy Apparel, Clergy Shirts, Collection Baskets & Bags, Communionware, First Communion Dresses, First Communion Veils, Flower Girl Dresses, Offering Trays, Pastor Robes, Rosary Beads, Vestments/Chasubles
Method(s) of PaymentVisa
Refund and Exchange PolicyThe business states church supplies are not returnable. Bridal Veils, Clergy, First Communion & Christening Apparel may be exchanged within our allowed time, no refunds.
Service AreaChristian Expressions, LLC provides their services in ALABAMA , ALASKA , AMERICAN SAMOA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , CONNECTICUT , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , GUAM , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , OHIO , OKLAHOMA , OREGON , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGIN ISLANDS , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
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Types of Complaints Handled by BBB
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BBB Complaint Process
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Additional Phone Numbers
- (401) 942-2333(Phone)
Additional Web Addresses
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Read Complaint Details
Complaint: I ordered 2 storage bags. One for a chalice and the other for a paten. I ordered them on line on March 16th. My credit card was charged on the 18th of March. I have never received either item. I have called and left a message 3 times and have sent numerous emails. No one has ever contacted me.
Desired Settlement: I would like the full amount that I was billed to be credited back to my account.
Business Response: I have already contacted this customer and apologized for the mix up in her order and issued a full refund. complaint ******* filed on 3/28/13
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint.
BBB's Final Determination: Consumer accepted resolution offered by the business.
BBB Comments: The consumer indicated to BBB that the complaint was resolved.