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BBB Accredited Business since

Duarte/Downey Real Estate Agency, Inc.

Additional Locations

Phone: (508) 349-7588 Fax: (508) 349-9320 12 Truro Center Rd, Truro, MA 02666 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Duarte/Downey Real Estate Agency, Inc. is a real estate consultant specializing in vacation rentals, rental services and brokerage services for buyers and sellers. The company was established in 1937 and incorporated in 1974 in Massachusetts. The company employs 5 people. Mr. Steven Downey is the Owner/Broker, Mrs. Maureen Downey is the Office Manager. Any questions or problems may be directed to the attention of Mr. Downey.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Duarte/Downey Real Estate Agency, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Duarte/Downey Real Estate Agency, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Duarte/Downey Real Estate Agency, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 03, 2004 Business started: 01/01/1937 in MA Business incorporated 01/01/1974 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Board of Registration of Real Estate Brokers & Salespersons
1000 Washington Street, Suite 710, Boston MA 02114
Phone Number: 617-727-2373 or 617-727-7406 for complaints
Fax Number: 617-727-0139
The number is 1854.

Type of Entity


Business Management
Mr. Steven Downey, Owner
Contact Information
Principal: Mr. Steven Downey, Owner
Number of Employees


Business Category


Products & Services

Duarte/Downey Real Estate Agency, Inc. offers the following product(s): Real Estate Services

Method(s) of Payment
Service Area
Duarte/Downey Real Estate Agency, Inc. provides their services in EASTHAM, ORLEANS, PROVINCETOWN, TRURO & WELLFLEET, MA.

Alternate Business Names
Duarte/Downey Duarte/Downey Real Estate
Industry Tips
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.