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Phone: (888) 881-2447 Fax: (508) 775-2808 View Additional Phone Numbers 100 Breed's Hill Road, Hyannis, MA 02601
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Cape Cod Potato Chip Company, Inc. offers a selection of hand-cooked potato chips. The Classic line includes 40% Reduced Fat, Sea Salt & Cracked Pepper, Sweet Mesquite Barbecue, and Sea Salt & Vinegar and White Cheddar Cheese Popcorn. Free, self-guided factory tours are available Monday-Friday 9:00AM to 5:00 PM.
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This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Cape Cod Potato Chip Company, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Faith Atwood, Marketing Director
Number of Employees
POTATO CHIPS Other Snack Food Manufacturing (NAICS: 311919)
Products & Services
Cape Cod Potato Chip Company, Inc. sells the following brand(s): Cape Cod Potato Chips
Hours of Operation
|M||:||9:00 AM - 5:00 PM|
|T||:||9:00 AM - 5:00 PM|
|W||:||9:00 AM - 5:00 PM|
|Th||:||9:00 AM - 5:00 PM|
|F||:||9:00 AM - 5:00 PM|
Method(s) of PaymentCash
Service AreaCape Cod Potato Chip Company, Inc. provides their services in ALABAMA, ALASKA, AMERICAN SAMOA, ARIZONA, ARKANSAS, CALIFORNIA, COLORADO, CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, FLORIDA, GEORGIA, GUAM, HAWAII, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, LOUISIANA, MAINE, MARSHALL ISLANDS, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSISSIPPI, MISSOURI, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NEW YORK, NORTH CAROLINA, NORTH DAKOTA, NORTHERN MARIANA ISLANDS, OHIO, OKLAHOMA, OREGON, PALAU, PENNSYLVANIA, PUERTO RICO, RHODE ISLAND, SOUTH CAROLINA, SOUTH DAKOTA, TENNESSEE, TEXAS, UTAH, VERMONT, VIRGIN ISLANDS, VIRGINIA, WASHINGTON, WEST VIRGINIA, WISCONSIN, WYOMING.
Alternate Business NamesCape Cod Potato Chip Company Cape Cod Potato Chips
THIS LOCATION IS NOT BBB ACCREDITED
100 Breed's Hill Road
Hyannis, MA 02601 (888) 881-2447 Directions
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Additional Phone Numbers
- (508) 418-1000(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: I just bought a family size bag of your chips and they were all burnt.
Desired Settlement: I would like a coupon sent to this address for a new family sized bag.
Business Response: I've sent an email asking for the code information from the bag and I'm sending her some replacement coupons to the address she has provided.Please let me know if there is anything else I need to do.Thank you,******* *****Email I sent consumer. I’m sorry your recent purchase of Cape Cod Potato Chips was not up tostandards. If you still have the bag the date and code information(located on the front of the bag) will help us to investigate the matter. I am going to send you some replacement coupons to the address you havelisted. Thankyou, ******* *****Cape Cod Potato ChipsCustomer Service