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Find a Location

Salem Plumbing Supply Co., Inc. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Salem Plumbing Supply Co., Inc.

      97 River St Beverly, MA 01915-4222

    • Salem Plumbing Supply Co., Inc.

      PO Box 510 Beverly, MA 01915-0510

    • Designer Bath

      604 Pleasant St Watertown, MA 02472

    • Salem Plumbing Supply Danvers

      10 Newbury St Danvers, MA 01923-1049

    • Salem Plumbing Supply Gloucester

      105R Maplewood Ave Gloucester, MA 01930

    Business ProfileforSalem Plumbing Supply Co., Inc.

    Plumbing Fixtures
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Salem Plumbing Supply Co., Inc. and Designer Bath is a 3rd generation family owned and operated business that supplies bath and kitchen and plumbing and heating products.

    Business Details

    This is a multi-location business.

    Find a Location

    Salem Plumbing Supply Co., Inc. has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Salem Plumbing Supply Co., Inc.

        97 River St Beverly, MA 01915-4222

      • Salem Plumbing Supply Co., Inc.

        PO Box 510 Beverly, MA 01915-0510

      • Designer Bath

        604 Pleasant St Watertown, MA 02472

      • Salem Plumbing Supply Danvers

        10 Newbury St Danvers, MA 01923-1049

      • Salem Plumbing Supply Gloucester

        105R Maplewood Ave Gloucester, MA 01930

      Location of This Business
      97 River St, Beverly, MA 01915-4222
      BBB File Opened:
      1/1/1945
      Years in Business:
      79
      Business Started:
      1/1/1945
      Business Incorporated:
      8/3/1945
      Type of Entity:
      Corporation
      Number of Employees:
      39
      Alternate Business Name
      • Salem Plumbing Supply Gloucester
      • Salem Plumbing Supply Danvers
      • Designer Bath
      Business Management
      • Mr. James Day, Customer Service Representative
      • Mr. Jason G Sevinor, President
      Contact Information

      Principal

      • Mr. Jason G Sevinor, President

      Customer Contact

      • Mr. James Day, Customer Service Representative
      • Mr. Jason G Sevinor, President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/28/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We have visited the business and received information about several vanities and prices. We have then come back to receive the final information and a final quote. We then received an email from the business with link to a box that was put together for our documents. The box had the specifications of the vanity, the sink, and all other parts. We were asked to approve the payment and we did. When i called the business to receive information on lead time and payment, I talked to another person. I asked about payment and supply. Instead i was told that the company cannot stand behind the price they offered and we approved. The company then changed the already approved price from $4350.94 to $7480. We have travelled twice to this location and halted our changed the dates of our renovation plan based on the information we received and approved. The company substantially changed the price after the price was already agreed on and approved and posted a new price without notifying us. We have spent time and change our renovation plan. This one-sided change of a price after it was approved resulted in an increase in our renovation costs related to delaying it from the time the contractor could work and in lost time.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Margaret P

      1 star

      02/24/2023

      Salem Plumbing just tried to pull a bait and switch. They offered a price of $4114.60 for the Toto Neorest AH in the spec book provided to me in writing after my first visit.When I went to purchase the toilet and other plumbing items the quote listed part numbers for the Toto Neorest RH (a cheaper line). When I asked about the discrepancy they said the models were essentially the same. When I told them I wanted the Neorest AH as quoted, they told me it would be $5030.90 not the $4114.60 quoted. I provided screen shots to document the discrepancies. After much back and forth, adding new freight and delivery charges, tweaking other prices, they ultimately refused to honor the price they quoted.Now I have to start over with another store, having wasted a good deal of time with a business with disreputable business practices.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

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