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Find a Location

NexRep, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • NexRep, LLC

      465 Congress Street Suite 700 Portland, ME 04101-3574

    Business ProfileforNexRep, LLC

    Personnel Consultants

    Additional business information

    Additional Info:
    The business has informed BBB that its location is a call center.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.6/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    NexRep offers customer service and call center services including inbound calls, outbound calls, and social moderation services. 

    Business Details

    Location of This Business
    465 Congress Street Suite 700, Portland, ME 04101-3574
    BBB File Opened:
    10/31/2008
    Years in Business:
    18
    Business Started:
    1/1/2006
    Business Incorporated:
    6/11/2009
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    5
    Business Management
    • Mr. Ian Hunter, Manager
    Contact Information

    Customer Contact

    • Mr. Ian Hunter, Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    16 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/25/2024

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I did not service for Nexrep for very long because I realized very quickly that they were very quick to change rules and expect everyone to know and abide by them immediately! That being said, I was there for over 30 days and I have yet to be paid a dime including the incentive payment of $350 that I earned, the system used to make payments, they claim keeps changing my banking information and trying the payment and they refuse to make a return payment before the next pay period of 15 days later and they charge a $30 fee from the paycheck for the incorrect banking information that I have made sure is correct over a dozen times. So they have refused to pay me and are taking deductions for mistakes that they are making and have not paid me my earned incentive at that! I just want what I have earned and to wash my hands of this company!
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    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ruthie m

    1 star

    04/03/2024

    DO NOT USE NEXREP ! I worked for Nexrep for 1 month. I was doing there Teladoc program, and I was fired right after the supported production. I made it to regular production and got to work a total of 2.3 hours before their systems started messing up. I messaged them to let them know that I could not service due to their systems logging me out. They just kept sending me random messages about trying a different room. I had tried all the rooms, and they all were messing up or full. So the next day I log on to work and the room is finally working, but I cant log into their call system. I messaged them, and they told me to check my personal email, and come to find out they had fired me that morning. They claimed I did not pass supported production, but how did I service part of the day of regular production if I did not pass the other. So I go to email them and they have blocked me from messaging them, and they have blocked me from sending emails from my personal email. I messaged the main email for NEXREP and they said to message the manager over that program(which I cant because im blocked). So this is the second time Nexrep has randomly let me go after doing all their "training" without explanation. I also know another person who has also been fired without explanation. If you want a legit work from home job, DO NOT USE NEXREP!!!!!!!

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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