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BBB Accredited Business since

D&R Paving & Sealcoating

Phone: (207) 247-8706 View Additional Phone Numbers 520 Ossipee Hill Road, Waterboro, ME 04087 http://www.trustthisbiz.com/drpaving_sealcoating



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Description

D&R Paving & Sealcoating offers residential, commercial, and retail paving and asphalt maintenance contracting services. The company specializes in asphalt paving and repairs, driveway and parking lot asphalt, sealcoating (Coal tar/Gilsonite), rubber crack-filling, linestriping, patching and paving, private roads, residential driveways and commercial parking lots.  Company also provides landscaping services and mulch/stone products.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that D&R Paving & Sealcoating meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for D&R Paving & Sealcoating include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on D&R Paving & Sealcoating
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: May 16, 2002 Business started: 01/01/1993 in ME
Type of Entity

Sole Proprietorship

Business Management
Mr. Dana Brown, Owner Ms. Ruthey Brown, Co-Owner/Administrative Assistant
Contact Information
Principal: Mr. Dana Brown, Owner
Principal: Ms. Ruthey Brown, Co-Owner/Administrative Assistant
Number of Employees

2

Business Category

PAVING CONTRACTORS DRIVEWAY-COATINGS-PROTECTIVE DRIVEWAY CONSTRUCTION ASPHALT & ASPHALT PRODUCTS TREE SERVICE SEAL COATING PAVEMENT & PARKING AREA MAINTENANCE & MARKING LOAM LAWN MAINTENANCE All Other Specialty Trade Contractors (NAICS: 238990)

Hours of Operation
M: 7:00 AM - 7:00 PM
T: 7:00 AM - 7:00 PM
W: 7:00 AM - 7:00 PM
Th: 7:00 AM - 7:00 PM
F: 7:00 AM - 7:00 PM
Method(s) of Payment
Visa
MasterCard
Cash
Check
Money Order
Service Area
D&R Paving & Sealcoating provides their services in MAINE & NEW HAMPSHIRE.
Industry Tips
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Customer Review Rating plus BBB Rating Summary

D&R Paving & Sealcoating has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 520 Ossipee Hill Road

    Waterboro, ME 04087 (207) 247-8706

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

10/16/2012 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: work done on driveway is failing, the asphalt is falling apart... have made numerous phone calls to this co. with no action...

Desired Settlement: driveway needs to be fixed...

Business Response: We will be going to court to dispute, pictures have been taken.

Consumer Response:

Regards, no action taken by the business, court action is initiated by customer, .... still no attempt by the person (d@r)  to resolve the problem,