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Converse D&G FENDI GUCCI Kate Spade Liz Claiborne Maui Jim Nike Oakley Ray-Ban Smith Optics Vera Wang VersaceEyeglasses Sport Glasses Sunglasses
BBB Accredited Business since
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Ferocious Eyes Optical Center is an eye care office and showroom that is staffed by a licensed optometrist and expert optician. The business sells a wide variety of eye glasses, sunglasses, sport glasses, and contact lenses. The business also offers eye exams.
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A BBB Accredited Business since
BBB has determined that Ferocious Eyes Optical Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Ferocious Eyes Optical Center include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Rhode Island Department of Health
3 Capitol Hill, Providence RI 02908
Phone Number: (401) 222-5960
The license number is OP00114.
Type of Entity
Business ManagementMr. John Lynch, President
Number of Employees
OPTOMETRISTS O.D. CONTACT LENSES SUN GLASSES & SUN GOGGLES EYEGLASSES Offices of Optometrists (NAICS: 621320)
Products & Services
Ferocious Eyes Optical Center sells the following brand(s): Converse, D&G, FENDI, GUCCI, Kate Spade, Liz Claiborne, Maui Jim, Nike, Oakley, Ray-Ban, Smith Optics, Vera Wang, Versace
Ferocious Eyes Optical Center offers the following product(s): Eyeglasses, Sport Glasses, Sunglasses
Hours of Operation
|T||:||9:30 AM - 6:00 PM|
|W||:||9:30 AM - 6:00 PM|
|Th||:||9:30 AM - 6:00 PM|
|F||:||9:30 AM - 6:00 PM|
|S||:||8:00 AM - 3:00 PM|
|Call for Summer Hours|
Method(s) of PaymentCash
These Insurance Cards are accepted:
Blue Cross Blue Shield
United Health Care
RI Medical Assistance
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BBB Complaint Process
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Complaint Trends - Last 3 Years
Customer Review Trends
Problems with Product/Service
Read Complaint Details
Complaint: I spent **** on an eye exam, frames and lenses at this establishment. It took them three tries to get them right so I could wear them all the time (including at work). After the third time I tried AGAIN to wear them and they were not right. I can't see far away, close up (they are bifocals) or my computer monitor (which I work on all day). I wrote them asking for either a refund of **** (since I cannot wear the glasses, they sit in the case); or another pair of glasses, a new eye exam and for them to do it until they get it right. I don't think it's fair that I'm out **** for a pair of glasses I can't even wear. They have not responded to my letter (which was sent almost two weeks ago). By the third time they "fixed" my glasses they were very short with me and told me nothing could be done.
Desired Settlement: As stated above, either refund of half the price I paid (more than fair) or a new pair of glasses for no cost, done properly until they get them right, no matter how many times it takes.
In answering the complaint by **** *******, we have refunded her $*** as she requested last week. I hope this brings the matter to a satisfactory conclusion.
BBB's Final Determination: Consumer accepted resolution offered by the business.