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BBB Accredited Business since

Dr. Laura Anne Potvin, P.C.

Phone: (978) 374-8991 Fax: (978) 373-7852 939 Salem St Unit 7, Groveland, MA 01834 View Additional Email Addresses

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Dr. Laura Anne Potvin, P.C. provides eye-care for the entire family, complete contact services and fashion, sports and safety eye wear.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dr. Laura Anne Potvin, P.C. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dr. Laura Anne Potvin, P.C. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dr. Laura Anne Potvin, P.C.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 14, 2012 Business started: 01/01/1947 in MA Business started locally: 01/01/1947 Business incorporated 09/30/1996 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Division of Professional Licensure
1000 Washington Street, Boston MA 02118
Phone Number: (617) 727-3074 or Consumer Line: (617) 727-7406
Fax Number: (617) 727-1944
The number is 3365.

Type of Entity


Business Management
Dr. Laura Ann Potvin, Owner Dr. Kathleen Doucette, Optometrist Dr. Kathleen Horn, Optometrist Dr. Nyla Lambert, Optometrist
Contact Information
Principal: Dr. Laura Ann Potvin, Owner
Number of Employees


Business Category


Products & Services

Dr. Laura Anne Potvin, P.C. sells the following brand(s): Essilor, Marchon, Rudy Project, Safilo, Varillux, Wiley X

Dr. Laura Anne Potvin, P.C. offers the following product(s): Contact Lenses, Fashion, sport, safety eyewear, Low vision aids

Method(s) of Payment
Care Credit

Additional Locations

  • 939 Salem St Unit 7

    Groveland, MA 01834


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.